As key ROI account manager, responsible for transport and safety of intellectual property, park attractions, props, assets, and corporate devices, equipment, and supplies ($1M+ value) including 26 ft. full-cabin bobtail and semi-tractor trailers. Assume project billing, invoicing, budgeting, estimates (400+ headcount), contracts, and bids. Coordinate full department moves and directly supervise 20 labor personnel, own dotted-line supervision of 40, and execute 15-20 work orders per day.Continuously scale key account from $800,000 to $2M revenue for 2018Recovered $15,000 annually in filed grievances and reduced from 20+ to 0 Ensure 100% compliance among labor personnel and protect from loss-damages Reduced overhead $48,000 annually

Acted as right-hand support to President/Owner and oversaw storage operations, sales, billing, labour personnel, customer service and retention. Lead estimator for in-home (up to $40,000) and 30-day key residential clients and corporate accounts ($200,00+) IE the Getty Center. Directly supervised 15.Delivered 100% success rate in customer expectations; consistently requested by clientele for in-home estimatesEnsured 0% waste of materials and accounting; remained within budget and in accordance with estimatesImproved operational efficiency and speed; implemented QuickBooks and transitioned all hard-copy documents IE payroll, billing, scheduling, to digital filesTransitioned inventory management (systems and processes) to digital records, catalogues and inventory controlConsistently praised for exemplary customer service, accurate estimates, booking, and project coordination