-Gained a strong understanding in writing queries, manipulating data and analysing outcomes within SQL.-Regularly run the Data Integrity Suite monthly which monitors policies across the business and then extracts any policies which may have a data issue. -Investigate and provide solutions for data issues for problems on the Data Integrity suite and Data Quality Suite.-Create and produce the Data Deficiency Report and send it off to the Actuaries. -After only two months I put… Show more -Gained a strong understanding in writing queries, manipulating data and analysing outcomes within SQL.-Regularly run the Data Integrity Suite monthly which monitors policies across the business and then extracts any policies which may have a data issue. -Investigate and provide solutions for data issues for problems on the Data Integrity suite and Data Quality Suite.-Create and produce the Data Deficiency Report and send it off to the Actuaries. -After only two months I put myself forward to work on the Manual Solution Design Group, I am responsible for the group mailbox, provide assistance on the agenda and actions of the meeting and chair the meeting when required.-Maintain quality checks for the regular trigger request changes I receive each day, I investigate the policies and ensure my individual knowledge of different products, business rules and business changes is of a high standard. This informs my judgement when delivering a solution to the different stakeholders.-Successfully investigate and remedy high value imbalances on individual policies.-Co-operating and engage with colleagues within the Data Quality team, Product and Propositions and the wider Product and Data services department within the business. I also contribute to a welcoming working environment.-Actively sought and successfully enrolled on the Enterprise program, this internal 9 month program increases my knowledge of the different components which compromise a business within the financial services but also provides me with training and courses which increase my skillset.-Applied for a Data Analysis apprenticeship to supplement my work, this course will provide me with further qualifications which recognise and support the background that I already have in data analysis.-Volunteering on the LeAP program assisting local schools in enhancing their pupils business acumen and employability.-My contributions to work have been recognised and I have received two rewards for my efforts. Show less

• Restructured the development squad into an integral part of the club through organising matches with other universities for the first time in the club’s history.• Linked the development squad with the women’s and men’s third team through good personal relations with their captains, allowing development squad players to advance into the university’s competitive teams.• Led and organised bi-weekly training sessions for groups of over 40 people.

• Organised weekly matches for three teams, ensured that all participants understood Covid regulations, enabling the matches to go ahead safely.• Analysed information from public health England and England Hockey, briefed members of the club on what the advice and data meant we could do.• Created a unique Covid club spirit, through supporting online events for groups of up to thirty people, ensuring club members stayed connected keeping club morale high.

• Led the viewing of rental properties with clients, providing them with important information about each property, building a good rapport with each client and answered their questions.• Planned and prepared for each viewing by researching information about each property. • Identified the most effective routes through the city to ensure the most effective use of time between viewings, minimising time spent travelling and being punctual for each client viewing

• Ensured the customer experience was efficient with expert knowledge of the products. In the space of a month I sold over £17,000 worth of shoes & associated products which contributed to the Telford store being the best performing store in the Midlands.• Provided quality customer service where I adapted my service style based on the customers’ needs, I was often selected to serve clients with special educational needs because they responded well to my service.• Proactively responded… Show more • Ensured the customer experience was efficient with expert knowledge of the products. In the space of a month I sold over £17,000 worth of shoes & associated products which contributed to the Telford store being the best performing store in the Midlands.• Provided quality customer service where I adapted my service style based on the customers’ needs, I was often selected to serve clients with special educational needs because they responded well to my service.• Proactively responded to issues arising in the store, I handled complaints from customers about other staff, I resolved any tension caused in these moments and calmly explained to the customers what had caused the problem providing solutions for the customer. Show less