Loss Prevention Manager
- Substantial experience in dealing with incidents regarding workplace violence, discrimination, EEO, workers compensation, de-escalation of force, ADA, affirmative action, and a multitude of various complaints.- Oversaw the adherence to corporate policies, procedures, and employee responsibilities of 250+ personnel.- Performed weekly policy adherence audits, quarterly OSHA facility inspection audits, and biannual inventory and physical security alarm audits with impeccable records retention.- Coordinated formal hiring process of all prospective employees and applicant screening along with conducting company orientations, company policy briefs, and business ethics training.- Taught Workplace Violence, Risk Management, Conflict Resolution, and Mass Casualty workshops.- Frequently used HRIS/HRMS platforms to organize employee training needs by section and drafted schedule deadline spreadsheets for department managers.- Well versed in state/federal business laws and worked directly with Corporate HR and Employee Relations divisions to determine appropriate disciplinary actions at the conclusion of investigations involving personnel.- Entrusted with confidential employee information, master keys, and evidence records.- Briefed upper level management on policy implementation, weekly productivity metrics, budget reports, areas of financial loss, EBITDA analysis, P&L breakdowns per department, and all open investigation statuses.- Interacted with customers regarding business complaints, investigated all suspicious activity and monetary losses, prepared detailed reports, and represented the company in court proceedings.
