- has provided direct mentorship which contributed to increasing peers understanding of coverage investigations in general claims handling procedures- promotes team engagement by assisting peers and being a part of the Work Environment team- reviews and determined complex coverage and liability investigations for accurate assessment of claim payout- Negotiates and settles diminishment of value and total loss claims- Identifies questionable aspects of claims and refers them for further investigative review to the SIU team- conducts interviews with insureds, claimants, witnesses, and other relevant parties together a full account of facts for claims investigation

- Provides training to new crew members in sanitation procedures, store cleanliness, safety measures, and enjoyable customer experience- Aides in the guidance and instruction of two crew members with disabilities to develop personal career goals and further store productivity- Coordinates with team leads and other crew members to accomplish daily operations- Verifies delivery records with product inventory- Records, stores, and assists in the transfer of product donations to the local food bank- Received food handler safety training, team member of the food demo crew, actively engaged and educated customers on food prepared and served- Researches and reviews computer operation systems to answer customer questions

- Responsible for conducting investigations in regards to abuse and neglect of children- Responsible for continuous a case load to include responses to urgent reports - Interviewed children and adults, conducted unannounced home visits and observations - Identified resources for families needing assistance in matters to include mental health, substance abuse, domestic violence services, parenting classes, and supplies for low income- Established working relationships with law enforcement and advocates during investigations- Provide witness testimony in court proceedings- Wrote successful affidavits and daily documentation of all conversations and actions taken on a case and filed with the appropriate case file- Demonstrated sound judgement on determining case verdicts and documented supporting evidence

- Door-to-Door neighborhood fundraising for the non-profit local media stations of PBS, NPR, and KXT - Netted daily gifts above $300, consistently exceeding target goals by more than 71%- Facilitated one-on-one and group training, responsible for on-site check-ins of 2-5 team members- Coordinated logistics up to approximately 35 miles from KERA station- Collection and record keeping of monetary contributions and electronic tablet equipment

- Provided security measures and support on land military bases and at sea which included but not limited to a naval hospital and an aircraft carrier- Supervised and coordinated the daily operations, drills, and shift scheduling of 35+ diverse patrolmen which included 12 work stations with 2 hour rotations - Supervisor of the Defense Biometric Identification Data System (DBIDS) office which contained a base-wide log of personnel access information; trained personnel in DBIDS daily operations- Managed 200+ electronic and hard copy personnel files- Reviewed and up-dated standard operating procedure guides, constructed a training guide to assist new patrolmen in learning hospital procedures- Law enforcement first responder to medical emergencies to set and clear boundaries for transports; coordinated advanced cardiovascular life support and basic life support transports with the Emergency Room and Intensive Care Units with local medical facilities- Initiated hospital fire drill evacuations and code-blue pager testing; Accountability of 450+ pagers and 100+ command cell phones; Monitored 100+ closed circuit security cameras and critical alarms- Processed monthly crime statistics for analysis- Conducted interviews for criminal investigations including reading Miranda rights

Out-sourced call center for Oncor Electric Delivery.- Reviewed 160 kilowatt usage accounts on a daily basis- Assisted consumers spread across 1/3 of Texas and 90 retail electric provider companies- Investigated inquiries verifying kilowatt use, identifying crossed meters, surveying power outage reports, and submitting trouble tickets- Contributed to de-escalation and promoting customer satisfaction levels- Active maintenance in positive customer relations

Casual and homestyle restaurant.-opening duties: soup, salad, bread prep, opening the restaurant. -closing duties: including oversight of other servers and cleanliness of their stations. -hostess and to-go order preparations.