Respond to vendor problems, questions, and requests via phone, email, and fax in a timely manner.Work both individually and with a team of 7 to complete assigned tasks.Monitor, research accounts with credit balances and issue refunds when necessary.Correct billing errors by processing credit requests, processed over 72 request accounting for over $25,000 in credits to date.Named March “Top Performer” in the billing department.

Managed a team of 7 employees in preparing and servicing products to clients.Supervised during the 2014 Block Party and AAA All-Star Game.Responsible for approximately $2000 of revenue on a daily basis.Tracked inventory on a game to game basis for each stand and replenished or requested shipments when appropriate.

Worked during UNC football and baseball games as a Blue Zone/Boshamer Stadium Attendant.Maintained exclusivity between levels by directing and escorting guests to their appropriate location.Collaborated with team members to fulfill customer requests.

Managed a team of 10 associates in maintaining department.Gained valuable leadership and time management skills.Assisted, directed, and informed customers about products.Supervised housewares department during store wide remodel during summer 2011.Averaged 25-30 hours a week and 40+ during the holiday season.