Program Administrator
Current● Maintaining the incoming Publishings and Termination request and ensuring the directory accurately reflects the currentlycertified products.● Managing the Multiple Listee program by communicating effectively both internally, and with customers, as well asinternationally.● Establishing new processes to make for a more efficient work flow as well as to find areas to increase revenue for thedepartment.● Creating resources, legal documents, and training materials that align with quality requirements set forth to maintain thecompany’s Accreditation.● Assist with delegating projects, general inquiries, validation requests, and customer complaints.● Working collaboratively with clients to better understand their challenges and ways Intertek can be an efficient resource.Including, but not limited to, processing company changes, quoting services, and scheduling inspections.● Reviewing electrical and wireless reports for quality and content to ensure that it meets the standards set by the globalengineering team, as well as standards laid out by Intertek.● Issuing certificates to clients, providing them with the legal authorization to put Intertek’s mark on their product fordistribution. As well as creating and issuing Certificates of Compliance documentation for clients to provide to governmentagencies.● Working with cross functional teams including engineering and sales to set up projects within Intertek’s global certificationdatabase, establishing services, obtaining documents and working through any issues that arise.
