Working side by side with the marketing and production team to accurately execute projects. Working in project management platforms to assign day to day tasks across a team of over 20 people.

• Engage and interact with customers to create positive experiences and drive revenue growth.• Manage vendor selection and relations to guarantee best pricing and on-time deliveries.• Create work schedules according to sales volume and number of employees.• Train and encourage all members of staff while promoting culture of efficiency and performance.• Set, enforce and optimize internal policies to maintain efficiency and responsiveness to demands.• Rotate merchandise and… Show more • Engage and interact with customers to create positive experiences and drive revenue growth.• Manage vendor selection and relations to guarantee best pricing and on-time deliveries.• Create work schedules according to sales volume and number of employees.• Train and encourage all members of staff while promoting culture of efficiency and performance.• Set, enforce and optimize internal policies to maintain efficiency and responsiveness to demands.• Rotate merchandise and displays to feature new products and promotions.• Field phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.• Develop presentations and media to promote community resources and free program to low income families• Write content for newsletters, social media pages and informational packets.• Observe children to identify individuals in need of additional support and developed strategies to improve assistance. Show less

• Serviced accounts on regular basis to propose new products or services and maximize revenue.• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.• Up-sold and cross-sold products effectively, driving sales and increasing revenue.• Contacted customers as soon as issues arose to immediately find resolution before problems escalated.• Organized store merchandise racks and displays to promote and maintain visually… Show more • Serviced accounts on regular basis to propose new products or services and maximize revenue.• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.• Up-sold and cross-sold products effectively, driving sales and increasing revenue.• Contacted customers as soon as issues arose to immediately find resolution before problems escalated.• Organized store merchandise racks and displays to promote and maintain visually appealing environments.• Used POS system to process sales, returns, online orders and gift card activations.• Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.• Opened and closed store independently when needed and prepared nightly bank drop for manager.• Monitored customers for signs of security concerns and escalated issues to management.• Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions. Show less