Our team utilizes machine learning and brilliant engineering to build powerful tools that decipher user voice and feed key insights back to the product teams to ultimately build products that can significantly improve the lives of as many people as possible.

- Led Protiviti’s North American partnership with Amazon Web Services (AWS) with focus on driving revenue growth, service / product development, certifications / training, and market penetration- Skillfully identified and facilitated new partnership opportunities to build pipeline, expand client footprint, and enhance brand awareness- Elevated Protiviti’s partnership status to becoming an AWS Advanced partner in Q1 2022, increasing client visibility with AWS and their customers, yielding more business leads, increased partner funding, and joint go-to-market campaigns- Developed and executed annual strategy and business plan tracking overall performance in revenue, certifications, competencies, special programs, and customer satisfaction

As a strategic thought partner and advisor to executive Global Technology Consulting leadership, I held diverse responsibilities:- Overseeing day-to-day operations for cross-functional team including Solution Leadership, Marketing, HR, Talent Management, Recruiting, Finance, Innovation, and Partnerships, managing operating budget exceeding $1M, serving as central project management and change management office, setting and tracking OKRs across multiple levels of the organization, facilitating team off-sites and town halls, maintaining core artifacts and infrastructure, and leading the team to consistent double-digit revenue growth YOY and a remarkable 31% YOY revenue growth in 2021- Spearheaded impactful strategic initiatives including developing and facilitating a sales and customer relationship training for managing directors, redesigning managing director sales targets and incentives, designing three new offerings and taking them to market, successfully leading a complex acquisition from due diligence to integration and ensuring a seamless transition for over 70 employees to expand market share into a new and developing area of expertise, and establishing two strategic partnerships / sales channels, and conducting deep-dive reviews of employee feedback in specific solution areas to understand root causes for challenges in strategic growth areas- Leading operational enhancement projects to improve efficiency including implementing an automated solution for executive dashboards reducing reporting efforts by 75%, building a credential library for storing and sharing client references, implementing a new solution hierarchy and corresponding employee tagging structure, facilitating multiple organizational and leadership changes, and streamlining key processes such as team meetings, executive communications, org-wide communications, town halls, and annual strategic and operational planning

Operational Resilience Solution Development: Developed strategy, service offerings, and go to market approach to launch new global Operational Resilience practice including over 50+ resilience experts in 2019. Lead business development efforts across target clients resulting in $10M+ in sales across 3 global systemically important financial institutions. Launched Operational Resilience Command Center, a center of excellence built to provide clients with the latest insights and expertise.

Experience Highlights:Quantum Dawn V: Coordinated the development and execution of the SIFMA Quantum Dawn V (QDV), a global exercise which enabled key public and private bodies to practice coordination and exercise incident response protocols, both internally and externally, to maintain smooth functioning of the financial markets when faced with a series of sector-wide global cyberattacks. QDV had over 600 participants from over 180 global financial institutional and governmental agencies.Managed Security Services: Led Managed Cybersecurity Services portfolio from proposal through contracting to delivering for global insurance client spanning 13 domains, including Application Security, Vulnerability Management, Threat Management, Data Loss Prevention, Third Party Risk Management, Cloud, Identity and Access Management, and Security Engineering workstreams.Digital Insurance Platform Development: Project manager for specialty insurance brokerage platform development and implementation. Conducted in-depth analysis of front office, back office, and policy lifecycle processes and facilitated process digitization and reengineering efforts. Collaborated with technical, underwriting, and business teams, along with carriers and vendors, to gather requirements, design, implement, and test updated processes.

Experience Highlights:Technology Infrastructure Decommission / Migration: Responsible for strategy development, project planning, requirements gathering, process design, migration scheduling, executing manual data migration for key executives, and providing technical end-user support during a legacy Microsoft Exchange migration for leading global insurance firmDesigned migration process and coordinated dependencies across technical and business teams for parallel OS upgrades, Active Directory, VDI infrastructure, and remote access migrationsCybersecurity Strategic Roadmap Implementation: Managed the successful implementation of a global bank’s enterprise-wide cybersecurity strategic roadmap consisting of over 75 information security projects mandated by regulatory requirements. Coordinated with leadership across the organization to develop board, executive, and regulatory level reports tracking the improvement of NIST CSF and ISO 27001 control coverage and effectiveness.