Jordan Payne

Jordan Payne Email and Phone Number

Senior IT Business Analyst @ H&R Block
Kansas City, MO, US
Jordan Payne's Location
Kansas City, Missouri, United States, United States
Jordan Payne's Contact Details

Jordan Payne personal email

n/a
About Jordan Payne

Experienced Business Analyst with demonstrated capacity in the information technology and services industry. A skilled writer with consistent attention to detail, I have engaged with and assisted in the full software development life cycle.In both my professional and academic experiences, I have honed my adaptability in diverse contexts and developed the skills necessary to excel in challenging environments. As the middle child in a working class family of five, I learned independence, responsibility, and hustle from an early age. I developed a strong research background while majoring in International Relations and Sociology at Drake University and was recognized with research assistant positions, academic awards, and publications before graduating. One significant point of pride is my six month immersive linguistic sabbatical of travelling solo in Brazil from the mouth of the Amazon, around Salvador da Bahia, and down to the Iguazu Falls on the Brazil-Argentina border. Intercultural communication and experiences have always been a priority for me and my passion for language-learning and travel are the natural result of that framework. After two years of evening Brazilian Portuguese courses, I packed up my grammar textbooks, and invested in six months of solo travel around Brazil. Through disciplined language study, immersion, and constant practice, I attained a high level of Brazilian Portuguese in terms of verbal expression, writing capacity, and comprehension. The concrete skills I garnered along the way include long-term budgeting and travel coordination, negotiation, intercultural communication, adaptability, risk assessment, and creative problem-solving to name a few. Ours is a world of change and the ability to evolve with it is essential to an organization's success and sustainability. After taking the time and space to cultivate such skills abroad, I am eager to delve back into the professional world, join forces with a new team, and invest in a new project.

Jordan Payne's Current Company Details
H&R Block

H&R Block

View
Senior IT Business Analyst
Kansas City, MO, US
Website:
hrblock.com
Employees:
15748
Jordan Payne Work Experience Details
  • H&R Block
    Senior It Business Analyst
    H&R Block
    Kansas City, Mo, Us
  • H&R Block
    Product Manager
    H&R Block Jul 2023 - Present
    Kansas City, Mo, Us
  • H&R Block
    Senior It Business Analyst
    H&R Block Feb 2022 - Jul 2023
    Kansas City, Mo, Us
  • H&R Block
    It Business Analyst
    H&R Block Oct 2020 - Feb 2022
    Kansas City, Mo, Us
  • H&R Block
    Associate It Business Analyst
    H&R Block Apr 2019 - Oct 2020
    Kansas City, Mo, Us
  • Self-Directed
    Immersive Linguistic/Cultural Sabbatical
    Self-Directed Apr 2018 - Oct 2018
    • Intensive Portuguese language immersion in Brazil for six months• Adhered to a disciplined course of study and practical conversation all day, every day• Researched, compared, and organized all transport, lodging, food, and activities in Portuguese• Attained a high level fluency in both verbal and written Portuguese communication, especially Brazilian linguistic conventions
  • General Dynamics Information Technology
    Business Analyst - National Student Loan Data System
    General Dynamics Information Technology Feb 2016 - Feb 2018
    Falls Church, Virginia, Us
    • Collaborated with Dept. Education counterparts to elicit business requirements, mediate customer and client demands, and refine front and back-end processes• Created use cases, executed and validated test cases, and consulted with developers as necessary to resolve unexpected results during systems testing and user acceptance testing• Generated a variety of quality documentation for relevant database and website modifications• Developed SQL query skills for mainframe operating system navigation and research skills for escalated issues
  • General Dynamics Information Technology
    Bilingual Specialist - National Student Loan Data System
    General Dynamics Information Technology Mar 2015 - Feb 2016
    Falls Church, Virginia, Us
    • Assisted Financial Aid Professionals via phone and email with the NSLDS in English and Spanish• Diagnosed problems using active listening and various sources to rapidly lead callers to problem resolution• Initiated data corrections process by clarifying necessary documentation and procedures
  • General Dynamics Information Technology
    Bilingual Customer Service Representative
    General Dynamics Information Technology Oct 2014 - Apr 2015
    Falls Church, Virginia, Us
    • Provided courteous customer service with complete and correct information in English and Spanish• Followed business procedures to complete applications, diagnose problems, and utilize database resources
  • Drake University
    Resident Assistant
    Drake University Aug 2012 - May 2014
    Des Moines, Ia, Us
    • Advised residents in conflict management, provided emotional support, and monitored policy compliance• Collaborated with staff to design programs for residents regarding relevant social and campus issues* Served in this role for two semesters: one before and one after my year-long study abroad program
  • Drake University
    Research Assistant
    Drake University Jan 2011 - May 2014
    Des Moines, Ia, Us
    • Investigated “Forgiveness, Apology, and Justice” for Sociology Professor Nancy Berns, Spring 2011• Researched “Grief and Joy” and emotion regulation, Fall 2011 - Spring 2014• Composed extensive annotated bibliographies, generated notes on various readings, transcribed interviews
  • Iowa International Center
    Intern
    Iowa International Center Jan 2012 - May 2012
    Des Moines, Ia, Us
    • Assisted with marketing, event planning, and content development (newsletters, website, and blog)• Scheduled and managed interpreter/client relations for translation/interpretation services
  • Integrity Acquisitions Group
    Project Manager And Crew Member
    Integrity Acquisitions Group 2000 - Aug 2010
    • Contributed to family business purchasing, remodeling, and leasing or owning residential real estate• Recruited and managed crew members and ensured project completion was on time and within budget

Jordan Payne Skills

Powerpoint Research Microsoft Office Public Speaking Microsoft Word Higher Education Teamwork Event Planning Teaching Time Management Critical Thinking Spanish Customer Service

Jordan Payne Education Details

  • Drake University
    Drake University
    International Relations And Sociology
  • La Pontificia Universidad Católica Del Perú
    La Pontificia Universidad Católica Del Perú
    Political Science And Government
  • International Center For Language Studies
    International Center For Language Studies
    Brazilian Portuguese

Frequently Asked Questions about Jordan Payne

What company does Jordan Payne work for?

Jordan Payne works for H&r Block

What is Jordan Payne's role at the current company?

Jordan Payne's current role is Senior IT Business Analyst.

What is Jordan Payne's email address?

Jordan Payne's email address is jo****@****dit.com

What schools did Jordan Payne attend?

Jordan Payne attended Drake University, La Pontificia Universidad Católica Del Perú, International Center For Language Studies.

What are some of Jordan Payne's interests?

Jordan Payne has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Human Rights.

What skills is Jordan Payne known for?

Jordan Payne has skills like Powerpoint, Research, Microsoft Office, Public Speaking, Microsoft Word, Higher Education, Teamwork, Event Planning, Teaching, Time Management, Critical Thinking, Spanish.

Who are Jordan Payne's colleagues?

Jordan Payne's colleagues are Randall Rigsby, Chentell Wren, 马亚宏, Elvira Holguin, Erik Joned, Dotti Hamann, James Beason.

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