Jordan Pennington Email & Phone Number

Virginia Beach, Va, Us

Santa Clara, Ca, Us

- Enhanced operational processes and reporting for demand generation programs, optimizing marketing spend ROI.- Managed and optimized marketing automation system to nurture leads, boost conversion rates, and enhance database integrity.- Collaborated with cross-functional teams to develop and execute campaigns driving awareness, interest, and pipeline growth.- Conducted detailed analysis of campaign outcomes, providing actionable insights for informed decision-making.- Contributed to the development and execution of demand-generation initiatives, focusing on acquiring new leads and nurturing existing prospects and customers.

Virginia Beach, Virginia, Us

- Demonstrated proficiency in developing and implementing digital strategies, aligning them with data-driven approaches to achieve business objectives.- Collaborated effectively with cross-functional teams, including digital, media, social, and account teams, to ensure cohesive and integrated marketing campaigns.- Acquired experience in all facets of Search Engine Marketing (SEM), encompassing campaign development, implementation, and continuous optimization for maximizing ROI.- Exhibited skill in digital ad buying across multiple channels, such as display and pre-roll, to effectively target desired audiences.- Successfully tracked and optimized campaigns, consistently improving performance and achieving desired outcomes through thorough analysis and strategic adjustments.

Virginia Beach, Va, Us

- Owned the operations, implemented best practices, and measured results for marketing automation campaigns.- Set up email campaigns, including tasks like audience uploading, triggered events workflows, testing for quality assurance, automated/scheduled deployment, monitoring, and data analysis.- Analyzed results of campaigns and made data-driven recommendations for optimization.- Supported the delivery of marketing reporting, dashboards, and analysis of program performance, conversion, attribution, and effectiveness.- Provided core organizational and project management services for the development of new automation channels

Virginia Beach, Va, Us

- Provided exceptional service experiences in a fast-paced call center environment, ensuring first call resolution by accurately resolving member inquiries through credit union product and service solutions.- Contributed positively to achieving sales and service performance objectives, interacting with members via telephone, email, or chat.- Delivered energetic service through multiple communication channels, including telephone, email, and chat.- Identified opportunities to sell credit union products, consistently meeting or exceeding aggressive sales, cross-sell, and funding goals.- Provided prompt, accurate, and courteous responses to members, processing various complex financial transactions, making financial recommendations, and effectively educating members on basic financial literacy components and Chartway’s products and services.

Richfield, Minnesota, Us

- Led clients to Sony-specific products and demonstrated the benefits of the product for their specific needs.- Influenced Sony's business by positioning my store in the top 300 in the nation out of thousands of stores.

Richfield, Minnesota, Us

- Engaged customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment, ensuring they felt supported and left delighted.- Inspired customers by showcasing the possibilities of technology, particularly in the realm of the whole home theater experience.- Accumulated and applied appropriate knowledge and expertise through continuous learning and self-development, providing an excellent customer shopping experience.- Achieved consistent top sales performance for the store, demonstrating effectiveness in driving revenue.- Promoted to Magnolia associate within the first 4 months, highlighting strong performance and dedication.- Formulated loyal returning clients who became Best Buy members, showcasing the ability to build lasting relationships and drive customer loyalty.

Norfolk, Virginia, Us

- Developed marketing strategy utilizing Microsoft Office for the 50th Anniversary Campaign.- Conducted financial literacy classes for Bryan Elementary School in Hampton, VA.- Participated in brainstorming sessions for events such as the Bowl-A-Thon and Hall of Fame Fundraiser.- Implemented a detailed lesson plan to educate elementary kids about the basics of business.- Presented an action plan to a board regarding the implementation of additional ways to educate youth about business.

Bachelor Of Science - Bs, Communication And Media Studies

Professional Bootcamp Program, Digital Marketing