Jordan Pfaff Email and Phone Number

Liaison between therapists and patients over the phone, through email and in person.Answers the phone while completing intakes and reports.Establishes strong rapport with all present and future patients over the phone and in personProvides solutions to insurance, billing and company questions.Corresponds with other Pivot locations and doctors offices in Maryland regarding patient information.Communicate well with co-workers, patients and therapists daily. Prepares paperwork and supplies for patients and therapists.Provides exceptional friendly customer services to all visitors and patients.Schedules and coordinates all patient appointments using NextGen (EMR system).Assists in completing intakes for potential patients in person and over the phone.Handles patient copays and other payments daily.

Facilitate access to the venue. Crowd control and customer service. Complete given tasks provided by supervisors.Follow all rules and regulations. Capable of handling stressful situations with composure and professionalism. Resolve questions and maintain proficient conversation.

Assist stylists by preparing tools and equipment. Assist registering clients.Communication with customers and stylists.Answering phones. Make deposits when needed.