Colts (under 20’s) coach specialising in forward play.

Store ManagementCustomer ServiceSupplier LiaisonIT SupportStaff TrainingSales AdministrationVisual Merchandising Inventory Management

Coach of the Under 20 (Colts) program

Through my time at Hunters Hill Junior Rugby Union I specialised in coaching the U12, U13, U14 and U15 teams.

Under 12 D, Team coachSpecialising in forward play

Customer relationship management, Construction, On-site logistics, management and installation, Staff training and development, Inventory management.

U14, U15 and U16 forwards coach specialising in set piece

Re-engaging with lapsed and unrenewed members to rejoin the GIANTS; This role leveraged my cold calling, customer service and influencing skills.Support Membership lifecycle with key retention and loyalty program activities; Performing outbound calls, Handling customer enquiries, Group prospecting, Basic administration tasks including record keeping, Adhere to relevant compliance and regulations covering activities. Game Day Operations and Activations relating to membership experience; Meet and greet of members on game days especially first-time attenders with ticket collection & venue navigation, Bump in and set up game day and/or event activations, On field activations for Community Groups and Group Sale including meet and greet on home game days and execution of any on field or concourse game day activations, Activations in membership engagement events including non-game day activations at Head Office, AFLW & inside the Members Areas of game day.

Committee member, Club management, Club representative at NSW Rugby, player registration, team sheet management through Fusesport app, club wide communication including social media, graphic designer, match day operations and event management.

Team coaching, specialising in set piece

Customer Service – wait tablesManage functions of up to 40 peopleManage restaurant one night per week