-Provided operational leadership to a department of over 100 staff and 200 volunteers-Represented agency as Co-Chair of Ontario Health East Community Support Services Advisory Table, ensuring alignment with industry stakeholders to achieve common goals -Oversaw and managed an operational budget of $6 million, covering over 30 health service programs both clinical and non-clinical in scope -Demonstrated innovation and change management skills, by leading the launch of agency’s first digital client satisfaction survey and first e-commerce Meals on Wheels website-Established strong community partnerships with primary care partners and community stakeholders as Co-Chair to the Kawartha Lakes Haliburton Ontario Health Team Navigation Committee, increasing access to health services through Caredove and Ocean integration

-Oversaw agency transportation services, including volunteer and specialized transportation, while managing an operational budget of $1,500,000-Provided leadership through migration two separate service teams to one united transportation service team-Maintained agency vehicle replacement strategy ensuring capital business plans were prepared and executed -Managed specialized transportation drivers, coordinators, schedulers and volunteer drivers ensuring efficient, client centred care was provided -Developed and maintained trusting relationships with local hospitals and municipalities to ensure non-urgent medical transfer operated at a high standard, supporting improved patient flow

-Oversaw program/service operation, expansion and modification based on client feedback and community need-Ensured recruitment and retention of Specialized Transportation staff are in conjunction with agency policies, while completing performance reviews and coaching staff in areas identified for improvement-Identified and nurtured collaborative relationships that further develop the strategic objectives of the program and organization-Reviewed financial statements and ensured that budget viability and conformance are maintained -Promoted a positive work environment through informal appreciation of staff

-Provided leadership to agency health promotion activities and programs-Facilitated community mobilization and strengthening community capacities to take action on health issues-Empowered and trained a team of volunteers to develop and deliver health promotion programming

-Responsible for the overall management of provincial campaigns, ensuring they are delivered on strategy, on time and on budget-Coordinated projects with various internal departments to ensure provincial campaigns adhere to the project critical path-Assisted with grant proposal development and writing to obtain funding for health promotion programs and projects

-Worked with regional physicians to foster positive relationships and increased awareness of Multi-disciplinary Cancer Conferences-Responsible for scope, budget and schedule management for assigned projects-Monitored and produced project reports with critical milestones identified

-Co-developed and implemented annual public education and awareness work plans to promote cancer prevention and screening-Maintained strong working partnerships with a variety of regional stakeholders-Facilitated and coordinated public and provider cancer screening initiatives

-Planned, promoted and evaluated smoking cessation clinics as well as provided one on one cessation counseling to clients-Implemented and evaluated municipal smoke-free outdoor spaces by-laws various municipalities-Partnered with key internal and external stakeholders to develop health promotion strategies and engage community members

-Provided leadership and direction to CoP members to make evidence informed decisions when planning tobacco free sport and recreation policies in Ontario-Facilitated discussion on the CoP’s role in the Smoke Free Ontario system and broader issues

-Facilitated and coordinated work with team members to support efficient and effective program activities-Managed and recruited a team of volunteers to implement the mission and vision of Leave the Pack Behind-Conducted performance reviews of front-line volunteers in accordance with relevant policies and procedures