At projectUmbrella, our mission is to lend a helping hand to the homeless community of New York City. Each season, we hand out care packages containing seasonal essentials, such as umbrellas for the winter and sunscreen for the summer. We do our best to go beyond giving by focusing on getting to know our homeless community and listening to their stories. Through our mission, we hope to inspire others to appreciate how much acknowledgement and a simple conversation can mean to our homeless community.https://www.projectumbrella.org/

• Aided clinical physicians to develop in-depth protocols and procedures to care for and screen victims of elderly abuse• Employed epidemiological and clinical research methods for the recruitment of 75 patients into ongoing field studies in the Emergency Department • Trained in HIPPA and PHI techniques to deliver sensitive and accurate research results

• Provided administrative support to the National Youth Director through office management, scheduling, ordering inventory, and reconciling expenditures • Communicated interdepartmentally with the executive team and externally with the customer base to troubleshoot and provide sustainable solutions • Streamlined data input, record keeping, and file management for 5,000 annual participants of the National Fine Arts Festival • Screened and answered all incoming phone calls/inquiries• De-escalated conflicts with customers through professional and effective discourse

• Assisted Terrance Espinoza PH.D, dean of Biblical Studies Department• Coordinating department's multiple complex calendars • Liaison for Espionza with regards to all projects conducted• Aided students in Theology classes by grading assignments, tests, and quizzes• Streamlined the processes of attendance records, data handling, and filling paperwork• Develop interactive and memorable lectures for upper level Theology classes • Highly proficient with Microsoft Office: Excel, Word, and Outlook

• Oversaw office of all international humanitarian short term trips• Coordinated all logistics of all flights in terms of finding and booking primary and connecting flights• Administered a team of 9 Committee Members by reporting statistics and data, documenting field experiences, generating year-end reports, facilitating meetings, and delegating tasks weekly • Facilitated the recruitment and interview process for all student leadership positions• Maintained correspondence between 60 student trip leaders and 80 international contacts about expectations, itineraries, field effectiveness, budgets, and weekly statistics• Responsible for yearly budget while supporting the fundraising of over $200,000 for all teams• Mentored and facilitated the development of 120 Student Leaders through weekly meetings, team building tasks, thorough debriefings, and empowerment of leadership skills• Meticulously managing all Federally required paperwork such as visas, insurance, and passports