- Completing 100+ patient assessments per month in various hospitals throughout the Chicago Medical District.- Managing documentation of all interviews for each client - including case note entry, data reports and record keeping.- Advocating for the client and assisting with problem solving, family system intervention, benefit assistance and engaging in support of clients' rights and choices.- Maintaining extensive knowledge of programs, benefits and services available to seniors on a local, regional, state and federal level.

- Planned and implemented lessons based on observations and assessments- Maintained the health, care, and safety of children in the program- Provided educational and positive interactions with each child- Maintained all DCFS and NAEYC requirements

- Certified DCFS Adoption Specialist (Core Trained December, 2016).- Prepare DCFS Adoption Subsidies and - - Instruct others on DCFS Adoption Subsidy Preparation.- Conduct in-person visits to the pre-adoptive home.- Conduct and complete Illinois state required social interviews required for adoption finalization.- Maintain complete records and files.

- Acted as the leader of service providers in directing the care of the child and permanency goal.- Completed adoption subsidies and offered support and guidance to children and families with a court appointed goal of Adoption.- Assessed case situations and made recommendations regarding involved clients.- Provided supervision of foster homes.- Made all efforts to establish a relationship with the biological family and assist the biological family in reaching reunification when applicable to the case. - Responsible for the upkeep of child’s files which included obtaining consents from DCFS, completing case notes and securing required documentation for services to child, biological, and foster family.- Wrote reports, correspondence, court reports, and case summaries as indicated and necessary for proper case documentation and service delivery.- Represented the child’s best interest in juvenile court, provided accurate and detailed testimony during hearings and trials, and attended all court hearings with thorough knowledge of the case.

- Acted as a liaison between families, court, and service providers- Developed and delivered family centered services and documented all services provided- Completed integrated assessments and Client Service Plans according to policy dictated timelines- Conducted biological and foster family home visits - Provided initial and ongoing assessments- Demonstrated knowledge and competency of DCFS policies and procedures- Demonstrated competence in servicing a culturally diverse population and demonstrated ability to work collaboratively with a diverse work force

- Fielded and resolved resident complaints and concerns- Answered phones and acted as a resource for residents and guests- Checked out equipment, sold stamps, and made change for residents- Assisted residents in the event of a lock-out- Recorded and sorted residents’ mail

- Conducted Tours of the Starlight Express Room - Engaged children in activities in the Starlight Express Rooms and on hospital ward rounds- Created activities to engage both large and small groups using distractive therapy techniques- Supported and trained new volunteers when needed

- Selected productions and ordered scripts- Instructed children (ages 6-12) in acting, singing, dance, and stage production- Choreographed musical numbers- Directed productions for public attendance