Jordan Small Email & Phone Number

Brisbane, Queensland, Australia

My role as Communications Officer lies heavily in the marketing space. I assist our marketing manager with a wide range of tasks, including: - creation and management of information database for healthcare workers- writing and designing marketing collateral - creating social media posts and managing all social media platforms, including Instagram, Facebook, Linkedin, and X- writing website copy - formatting presentations Skills: - writing - design - social media - proficient with Canva- essential skills in Adobe InDesign

Brisbane, Queensland, Australia

As Welfare Support Officer, I supported the wellbeing of both our office staff and our healthcare workers. Internally, I drove social events such as monthly morning-teas and festive celebrations, as well as fundraising initiatives such as International Women's Day and Movember. With our Pacific Island carers, I developed and delivered a series of 'training' presentations during their first two weeks in Australia to ensure they felt prepared and comfortable living in a new country. These presentations covered a wide range of topics, including health, finance, homesickness & culture shock, Australian laws and more.I also assisted the employee onboarding team with mobilising groups to their working locations. This involved flying with the group to the location, showing them around their new town, helping them settle into their new homes, taking them shopping and facilitating a meet and greet with their workplace. I also introduced the HealthX newsletter, which is a quarterly summary of reminders, events and achievements that is sent out to our healthcare staff.

As a Team Leader at Elevate Education, my primary responsibility is managing a team of 10 presenters. I support my team's growth through conducting weekly check-in calls and semi-annual performance reviews. I also work to maintain a positive and friendly culture in both my team and the wider Elevate community, through encouraging participation in company events and connectivity between new and old presenters. Another aspect of Team Leader is bridging communication between presenters and the Executive Team. This involves having frequent meetings with the Head of Performance to give a summary of our team's progress, to pass on any concerns from the presenting body, and similarly to relay any messages from the executive team back to the presenters. This role has not only allowed me to develop skills in management, but it has also helped me improve my ability to give feedback, communicate effectively, meet deadlines and goals, and become more autonomous overall.

Queensland, Australia

Elevate Education has been transforming the way study skills programs are run across Australia since 2001. Drawing upon over 20 years of research into the habits of the country’s top students, Elevate's high impact seminars & workshops help students improve their study techniques, increase motivation, build confidence, and lift exam performance. The role of a study-skills presenter involves travelling to schools throughout QLD and nothern NSW to present seminars on skills such as time management, memory skills, exam techniques and motivational strategies. As these seminars are scripted, this role has greatly developed my ability to memorise significant quantities of information in short period of time. Despite the seminars' scripted nature, this role has also given me the ability to communicate effectively with a range of demographics (students of varying ages, cultures, backgrounds and language proficiencies), and to think on my feet and problem-solve whilst also delighting the client. It has significantly improved my public speaking skill and allowed me to become exceedingly confident talking to and taking control of large groups of people.

As a trainer with Elevate Education, I am tasked with training prospective employees to deliver Elevate's product to clients. The training process for each round of trainees consists of 2 full days of presenting preparation, in which I give them an insight into the company, teach them the theory behind presenting, watch and critique their presenting capabilities, answer questions, and actively report back to a senior HR supervisor throughout the process. This role has greatly helped me to develop my ability to provide feedback in a constructive yet efficient manner, which will undoubtedly be useful in any future managerial or education/training-based role.

Assisting Team Leader with managing and supporting a group of 10 presenters.

I worked in a casual capacity as a part of the People Advisory team at Davidson, assisting the organisational psychologists with various tasks, including writing and editing competency frameworks for large corporations, and reviewing content for leadership development workshops.

Ipswich, Queensland, Australia

As part of my undergrad degree, I completed 50 placement hours at Ipswich Girls' Grammar School assisting the school psychologist. I completed various tasks including: - providing comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.- assessing case files to determine resources needed to support clients based on their cognitive abilities and current needs.- filing psychological assessment tools and providing detailed summaries of each.- creating resources to assist parents in supporting children seeking psychological assistance.I thoroughly enjoyed my time there and learnt a great deal about the role of a psychologist in an educational setting.

Brisbane, Queensland, Australia

Casual work assisting FIP Group's Office Manager with administrative tasks. Tasks completed include:- submitting Visa applications, assembling mobile phones, and creating email accounts for International workers coming to Australia- archiving files both physically and digitally

Bachelor Of Behavioural Science (Psychology), Psychology, Distinction

Adobe Indesign Essentials Course

Education record

School Prefect (2018), Drama Captain (2018), Dux of Ancient History (2018), Honours Award for high academic achievement (2014-2018)