Jordan Thi

Jordan Thi Email and Phone Number

Co-Founder at TripPost | Customer Success Manager @ TripPost
Jordan Thi's Location
San Jose, California, United States, United States
Jordan Thi's Contact Details

Jordan Thi personal email

n/a
About Jordan Thi

- A highly motivated, detail orientated visionary well endowed in sales and project management particularly in SaaS environments.- Operates well in both team and individual situations. - Understands and implements open-minded, empathetic business concepts.

Jordan Thi's Current Company Details
TripPost

Trippost

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Co-Founder at TripPost | Customer Success Manager
Jordan Thi Work Experience Details
  • Trippost
    Co-Founder
    Trippost Jan 2017 - Present
    ● Y-Combinator 2017 Summer Start-up school graduate● Conceptualized and implemented user interface, user experience, styling, gamification,and monetization● Featured in tech press (Product Hunt, BetaList, LaunchingNext)
  • Ensighten
    Customer Success Manager
    Ensighten Nov 2017 - Mar 2019
    Menlo Park, California, Us
    ● Manage, nurture, and grow accounts and drive annual license renewals through to completion● Maintained an average 94% renewal rate ● Act as the customer’s primary point of contact, addressing questions, escalations, and resolving conflicts as they occur● Contact customers to verify health/success with Ensighten services and to encourage additional product adoption● Work closely with CSM/Sales team to create presentations, reports, and to identify upsell opportunities● Contribute to the CSM team by sharing thoughtful insights, learnings and best practices● Create and maintain customer/account profiles in CRM with regular updates on conversations, forecasting, and customer happiness
  • Enterprise Rent-A-Car
    Assistant Manager
    Enterprise Rent-A-Car Jul 2014 - Dec 2016
    St. Louis, Mo, Us
    ● Directly managed a team of 42 employees at the San Jose International Airport● Ranked Top 5 in Sales Matrix consistently from October 2014 to June 2015 thenpromoted to management thereafter● Yielded average fleet growth of 25% with an average operational profit improvement of$58/car

Jordan Thi Skills

Microsoft Office Customer Service Management Marketing Sales Teamwork Social Media Team Leadership

Jordan Thi Education Details

  • San José State University
    San José State University
    Management

Frequently Asked Questions about Jordan Thi

What company does Jordan Thi work for?

Jordan Thi works for Trippost

What is Jordan Thi's role at the current company?

Jordan Thi's current role is Co-Founder at TripPost | Customer Success Manager.

What is Jordan Thi's email address?

Jordan Thi's email address is jt****@****ise.com

What schools did Jordan Thi attend?

Jordan Thi attended San José State University.

What skills is Jordan Thi known for?

Jordan Thi has skills like Microsoft Office, Customer Service, Management, Marketing, Sales, Teamwork, Social Media, Team Leadership.

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