Jordan Van Akin. Email & Phone Number

Columbus, Ohio Metropolitan Area

Los Angeles, California, United States

As an Executive Assistant, I excel in optimizing operational processes to enhance organizational efficiency and productivity. My proficiency in managing calendars and coordinating schedules ensures streamlined operations and maximized productivity. With my experience in planning dynamic events, I create positive experiences and foster community engagement among both youth and staff. I am adept at facilitating effective collaboration among multiple stakeholders, driving projects towards successful outcomes. My problem-solving skills enable me to identify issues, analyze root causes, and implement strategic solutions. Joining your team, I am committed to making a meaningful impact as an Executive Assistant.

Columbus, Ohio, United States

As a General Manager at Abercrombie & Fitch, I strategically drove business optimization and growth planning, ensuring the achievement of company goals and objectives. Acting as a liaison between district operations and home office departments, I facilitated seamless communication of goals and objectives. I ensured legal compliance across all areas of operation, including onboarding procedures, work rules, and labor laws. Providing management coaching, mentorship, and leadership development, I fostered a high-performance culture within the organization. Additionally, I evaluated processes and implemented administrative organization strategies to streamline operations and improve efficiency. I represented the company as a speaker at global events, such as the Quarterly Review, showcasing leadership and strategic insights. Moreover, I was selected as one of the panelists for A&F Co.'s "Black Excellence Beyond the Resistance" event at their global home office, demonstrating expertise and thought leadership in the field.

Mentor/Strongsville, Oh; Milwaukee, Wi; Oakbrook, Il

As a Store Manager at Abercrombie & Fitch, I led the implementation of strategic business initiatives that resulted in significant increases in sales volume at each location, ranging from 8% to 30%. Additionally, I improved customer service feedback scores by 6% to 8% at each store, leading to heightened customer satisfaction and retention. By boosting enrollment in the customer loyalty program by 24% to 30%, I fostered stronger customer loyalty and repeat business. In addition to managing recruitment, onboarding, training, and ongoing development of all store associates and management team members, I also served as the primary liaison with the corporate office, collaborating on merchandise selection, promotional strategies, and market expansion initiatives to drive overall business success.

Mentor, Oh; Houston, Tx

As an Assistant Manager at Hollister, I spearheaded initiatives to optimize sales performance by implementing comprehensive training programs, overhauling the employee orientation program, and refining sales training materials. Additionally, I fostered a culture of teamwork by implementing staff recognition programs and creating an inclusive work environment. Leveraging in-depth analysis of financial indicators, I developed and executed strategies to enhance customer service, optimize merchandising strategies, and drive significant sales growth.

Cleveland, Ohio

Entertain by performing showtimes as well as providing superb customer service fostering a fun and exciting environment

Mentor, Ohio, United States

Provided excellent customer service, as indicated by a consistent rating of customer feedback surveys.Ensured all aspects of the operations were in line with company policies and procedures, especially health, safety, and security regulations.Led planning and coordination of guest events ranging from small meetings to large social occasions that including accommodation, catering, and additional services.

Master Of Arts - Ma, Psychology, 3.4

Discipline in Cultural Competency, Leadership, and Organizational Effectiveness

Master'S Degree, Psychology, 3.4

Bachelor Of Science Pshcology, Psychology, 3.4

Activities and Societies: Undergraduate Research Assistant.Graduated Magna Cum Laude

Education record

Activities and Societies: Sigma Alpha Epsilon