Jordan Van Dijk Email and Phone Number

Responsible for online sales of mobile products for the consumer market. End to end responsible for the sales: generating traffic to the site, converting customers on the site and delivery to customers. Initiated multiple projects on digital marketing and sales, including Marketing mix model, personalisation of site, persuasion techniques on site and cross channel retention offers based on customer behaviour and value. Total sales responsibility €120 mio per year.Managing a team of 7 sales… Show more Responsible for online sales of mobile products for the consumer market. End to end responsible for the sales: generating traffic to the site, converting customers on the site and delivery to customers. Initiated multiple projects on digital marketing and sales, including Marketing mix model, personalisation of site, persuasion techniques on site and cross channel retention offers based on customer behaviour and value. Total sales responsibility €120 mio per year.Managing a team of 7 sales managers and online marketing specialists. Show less

Responsible for pricing of all postpaid propositions for the consumer market including roaming propositions and all services.Main responsibilities: 1. development, Implementation and management of the overall pricing strategy for the Consumer market for Vodafone NL. 2. proactively identify and implement opportunities to secure/grow revenues/ARPU for the consumer market. 3. realize postpaid revenue target together with postpaid distribution and marketing team.Managing a… Show more Responsible for pricing of all postpaid propositions for the consumer market including roaming propositions and all services.Main responsibilities: 1. development, Implementation and management of the overall pricing strategy for the Consumer market for Vodafone NL. 2. proactively identify and implement opportunities to secure/grow revenues/ARPU for the consumer market. 3. realize postpaid revenue target together with postpaid distribution and marketing team.Managing a pricing team of 3 pricing specialists Show less

Operational Manager of the support staff for customer care centre. Responsibilities included business intelligence and reporting, education and training, knowledge management, project management office and quality management. Project Board leader and senior supplier for various projects including speech recognition, e-learning, datawarehouse and cognos reporting, COPC implementation(Customer Operations Performance Center).Managing a team of 5 team managers and in total 40 team… Show more Operational Manager of the support staff for customer care centre. Responsibilities included business intelligence and reporting, education and training, knowledge management, project management office and quality management. Project Board leader and senior supplier for various projects including speech recognition, e-learning, datawarehouse and cognos reporting, COPC implementation(Customer Operations Performance Center).Managing a team of 5 team managers and in total 40 team members. Show less

Business Controller for the marketing department of Nuon Retail. Responsible for financial and business control for marketing and sales, strategic and business planning, risk management and marketing planning process.Managing one assistant controller.

Responsible for the multi channel strategy for marketing and sales on energy products and value adding products like central heating products and security. Responsible for the customer contact strategy for all inbound contacts. Sales and operational responsible for an energy and heating products shop with a turnover of € 1 mln and staff of 5 employees

Business development on home automation and home security. Responsibilities included market analysis on potential technologies, partner selection for a pilot of a home automation system, setting up a pilot with a home automation system at 30 households and evaluation of the pilots with all participants. Based on the evaluation the rolled out of home automation was postponed as market potential at existing price level was too low

Market and competitive analysis; participant in strategy development on vision, mission statement and strategic plan; participant in several merger and acquisition projects; leading and participating in several strategic studies with external consultants like KPMG and McKinsey.

Market and competitor analysis in European food ingredients market as the base for the acquisition strategy of Cosun