Vending services for corporate offices, distribution centers, hospitals, manufacturing, retail, food production, education and more.

Responsible for the development, implementation, staffing and delivery of new and existing programs within a portfolio of 150+ clients.

Solely responsible for the management of National Geographic Journeys of up to 14 days around Central, eastern and southern Australia.

Solely responsible for the management of group tours of up to 28 days around Central, eastern and southern Australia.

Responsible for managing the reservations, seatings and service flow of the renowned Grill & Vine restaurant, located in the Westin Resort & Spa Whistler. Assisting in the delivery of events to the calibre of; corporate retreats, festivals and weddings.

Identifying and managing commercial opportunities within multiple; territories, industries and buying personas for the world’s leading IP intelligence platform. Key responsibilities included; prospecting, lead generation, stakeholder identification and engagement, e-mail marketing, cold-calling, aspects of social selling via platforms such as LinkedIn and identifying and resolving CBIs within multiple verticals and buying personas to support the purchase decision. A high level of exposure and involvement throughout the entire sales cycle of deals up to the value of £50,000 GBP. Key clients include; IBM, National Institutes of Health, US department of defense, MIT and Johnson & Johnson.

A fast paced, diverse and challenging role that requires excellent time management skills, team work and an exceptional level of commitment to customer service. As part of a team of over 200 it is my role to deliver exceptional customer service, whilst identifying opportunity and asserting positive change to the business in many capacities.

Key roles and responsibilities included leading a diverse team to achieve a wide range of ambitious targets and KPIs with a holistic approach to store operations. My role centred around delivering exceptional sales targets, expense and inventory controls and team building to deliver exceptional value to our customers.

Training, evaluation and development of a team of aprox 100 staff, with the objective of delivering exceptional customer service to achieve ambitious P&L requirements in a high volume service environment.