Jordan Higgins Email and Phone Number
Jordan Higgins work email
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Jordan Higgins personal email
I specialize in project management, risk analysis and reduction, root cause corrective action, resource allocation, and negotiation. I am passionate about developing my teammates and bettering the organization as a whole. My colleagues would describe me as highly motivated, prepared to take action, and trustworthy. I am seeking opportunities which will allow me to innovate and contribute to an organization that prioritizes excellence and customer value.Specific fields of interest include aerospace and defense, insurance, household consumer products and electronics, healthcare, energy, and industrial equipment manufacturing.
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Operations Manager - Shared Services, CtrpPratt & Whitney May 2024 - PresentEast Hartford, Connecticut, United StatesManaged team of 72 supervisors, NDT inspectors, and surface treat operators across two shifts. Executed Induction/NDT & Special Processes repair workscope for $200M Sales/20% ROS FAA-certified Repair Station.- Stepped into role following short-notice leadership departure. Assumed frontline supervisor responsibilities due to headcount constraints; drove completion of payroll & training requirements while executing Ops Manager duties.- Secured seven vendor POs worth $685K. Drafted SOWs for machine tool OEM & preferred suppliers; enables emergency third-party support of Maintenance, Calibration, and Training for 22 production-critical machines. - Devised training plan for 55 Hourly employees. Surveyed & offered training per CBA guidelines; coached direct report for efficient program roll-out. Effort enables in-source of two high-priority automated Cleaning procedures. - Managed chemical program. Purchased $125K materials & set 25+ supplier Min/Maxes. Coordination of chemical storage, adds, and testing ensures readiness of 19-tank, 30,000-gal Clean Line supporting all EHRO/CTRP product.- Steered team through multiple Significantly Out of Tolerance (“SOOT”) & possible Escape conditions. Drove population bounding & risk analysis with Quality/Engineering Leads; no risk to product or operational stoppages.- Built CAPEX requirements process. Led 21-person team; outlined paint robotics add & HVAC overhaul to eliminate employee exposure risk. Document enables quick-turn RFP generation & improves stakeholder communication. -
Mts & Facilities Manager, EhroPratt & Whitney Jan 2024 - May 2024East Hartford, Connecticut, United StatesLed 35-person team of Salary & Hourly employees. Responsible for maintenance of 500+ machine ‘Brass Tags’ & Facilities projects coordination supporting the 263,000 square-foot EHRO warehouse.- Selected to assume leadership role in interim capacity following last-minute incumbent departure. Directed immediate production system & roles/responsibilities overhaul, emphasizing customer service & communication.- Created automated production tracker. Coordinated with SAP SMEs & programmer to build Excel-based tracker in six days then rallied team to optimize tool. Provides standard system for MTS/Facilities to prioritize & track work.- Oversaw EH&S improvements. Attended weekly forum & coordinated with Union to eliminate 13 Injury/Spill/Ergo risks. Efforts yielded MTS crib redesign, hoist & machine upgrades, and Clean Line start-up procedure publication. - Stood up preventive maintenance system. Hired tech writer; used machine manuals & OEM visits to document PM requirements & critical spares. Automated SAP work ticket generation established for 20+ critical machine tools. -
Cell Leader, Small Disk & Hub, East Hartford Repair OperationsPratt & Whitney Dec 2022 - Jan 2024East Hartford, Connecticut, United StatesLed 34-person team of inspectors, machinists, and engineers, executing repair of 200+ rotating engine components per month. Drove stand-up of $14M in capital assets & coordinated high-priority repair industrializations for EHRO new product cell.- Directed repair of 1,468 engine components. Scheduled priorities & managed resources daily; supported seven engine programs and 87 customers. Achieved $25.9M sales, accounting for the majority of business unit ROS.- Certified as procurement system requisitioner. Secured $169K for nine capital purchases & optimized standard work with Procurement Manager. Investments include part programs, training, and EHRO Materials Team forklift.- Onboarded data-driven output tracking. Categorized >1,100 repair actions & built production dashboard; trained five peers in system stand-up. Quantitative WIP analysis meets GM intent & catalyzes production strategy overhaul.- Coordinated stand-up of new cell. Finalized install of 15 machine tools worth $14M; validated nine repairs across five PNs. Builds redundant capability for 45% of CTRP volume & allows in-source of four critical repair processes.- Developed ship date generation tool. Automated workscope TAT build-up with data SME; installed solution in production tracker. Improves customer date communication & enables roll-out of pitch-based production planning.- Steered last-resort GTF Program salvage initiative. Drove 140 part inspections & 24 EA pursuits across five PNs; coordinated weekly reviews with seven PW functions. Yielded eight process plans & 15 serviceable parts. -
Geared Turbofan Aftermarket Strategic Sourcing ManagerPratt & Whitney Jul 2021 - Dec 2022East Hartford, Connecticut, United StatesSecond in charge of a six-person team, responsible for repair sourcing strategy development & execution supporting the 24,000-lb thrust class Geared Turbofan (GTF) engine family.- Directed repair sourcing strategy. Validated requirements & negotiated terms for 1,142 maintenance actions; cut repair price per part 13%. Awarded 36 five-year contracts across 16 worldwide sites supporting engine MRO network.- Drove supplier contract compliance. Aggregated annual performance data for 21 parts across two engine programs; led 6-hour supplier review & created 11 action plans. Ensured 2022 repair availability for seven high-priority parts.- Extended maintenance agreements with 19 global sites. Analyzed requirements across 111 parts & executed 26 contracts supporting 643 repairs. Avoided contract renegotiations & 3%+ YoY price escalation through five years.- Volunteered to chair culture survey response. Led eight peers in data analysis; ratified findings through small group interviews with 60 colleagues. Designed first-ever repeatable process using standard work & digital collaboration.- Built six-year repair requirements forecast. Coordinated nine engineers & projected part exposure using prior-year actuals; distributed data to 19 supplier sites. 178-part projection improves terms on five-year strategic contracts. - Negotiated contracts for 85 high-priority repairs. Identified requirements through analysis of 246 tech data modules & drafted 105 RFQs with SME coordination. Two-year deals at 16 repair sites cut customer work stoppages. -
V-22 Air Vehicle Program ManagerUnited States Air Force Aug 2019 - Sep 2021Patuxent River Nas, MdThird in charge of a 15-member Air Vehicle Integrated Product Team, managing a $2 billion sustainment and procurement portfolio in support of the V-22 aircraft. Ranked #1 of 4 Program Managers. - Chosen to lead 14-person multi-functional team & improve aircraft’s least reliable component. Controlled supplier production lines; wrote test plan & eliminated part constraints. Returned 18 aircraft to flying status in 75 days. - Completed eight-year maintenance effort; scheduled modification for fleet of 50 aircraft & reduced vehicle configurations by 52%. Effort standardized the Air Force V-22 aircraft fleet for the first time ever. - Directed development project; avoided cancellation by analyzing data from aircraft & briefing return on investment to leadership. Evaluated $440K proposal & negotiated 9% cut to final price; technology cuts system repairs 30%. - Led 27-member team to draft requirements document & merge part redesigns worth $26M. Briefed options to leadership & brokered decision point. Joint contract saves government $450K per year at no additional cost. - Drove aircraft brake redesign. Coordinated with industry experts to author statement of work & test plans; secured funding & drafted contract. $3.5M effort cuts repairs 55% & provides aircraft carrier emergency landing capability. - Managed Congressional project to redesign aircraft cargo system. Defined requirements & wrote statement of work with Navy; added $582K training kit & bullet-proof system. Effort enables standard cargo fixtures across DoD. - Coordinated component testing contract; drafted statement of work with supplier & secured $711K. Evaluated proposal & negotiated $199K final price decrease; project cuts repair rate of vital aircraft part 36%. - Led $3.4M safety improvement. Completed two contract modifications & drafted plan to accelerate five future contracts; procured kit to verify install procedures. Redesign prevents injury in the event of aircraft crash landing. -
Operations Flight CommanderUnited States Air Force Sep 2017 - Aug 2019Mcguire Afb, NjSupervised 45-member team representing eight Air Force specialties, managing four distinct functions and an 80,000 square foot warehouse supporting 480 personnel. Ranked #1 of 5 Flight Commanders. - Selected to lead 15-person team in multinational exercise; controlled operations center & seven vehicles. Planned 39 aircraft cargo loads & briefed leadership 12 times; 518 tons transported & first-ever rocket launch accomplished. - Appointed as squadron’s inspection program manager. Tracked 46 compliance checklists & closed 29 deficiencies; planned 24 unit reviews & coordinated eight training events. Named 900-member unit’s “Outstanding Performer”. - Led multi-functional team to install warehouse storage solution; secured $175K, scheduled site visit, & procured system in one month. Automated rack houses 2,600+ deployable items; cut maintenance & handling time 40%. - Led training system for 500+ personnel; tracked 989 required items & overhauled scheduling/qualification processes. Oversaw 161 certifications & cut reporting lead time 25%; actions increased readiness 28% in two years. - Deployed 12 personnel & 270 tons equipment to base opening; allowed camp & operations center build-up. Enabled 236 flights moving 5,000 tons cargo; operation granted fighter jets & missile defense in Saudi Arabia. - Enhanced 900-member unit’s #1 priority deployable equipment. Received & inspected 30 tent systems worth $1.2M; coordinated hands-on training for 480 personnel. New technology cut manpower/time requirement 75%. - Oversaw 480-member unit’s financial team; led 11 personnel & completed 1,600 funding actions. Identified funding requirements & secured $5.8M; resources enabled twelve 100-person exercises & two years deployment readiness. -
Support Flight CommanderUnited States Air Force Jun 2016 - Sep 2017Mcguire Afb, NjSupervised 35 aircraft maintenance personnel, executing inspection and accountability of $7.5 million worth of tools and equipment. - Stepped into second-in-command “Operations Officer” role with under one year experience. Drove maintenance to support 14 aircraft worth $2.9B; briefed daily status to leadership & coordinated long-term inspection schedules. - Selected to lead 23 maintenance personnel in two-week exercise. Inspected & supported 20 tanker aircraft; enabled transfer of 1.1M lbs fuel to 16 fighter/bomber receivers. Achieved 100% on-time aircraft departure rate. - Managed tool & vehicle control program. Oversaw monthly inspections of $7.5M tools & equipment; ensured maintenance & readiness of 39 vehicles worth $9M. Actions resulted in 0 negative findings in annual inspection. - Handpicked to lead blizzard evacuation prep. Coordinated flight line plowing & de-icing; seven aircraft inspected & prepared for takeoff in 12 hours. Protected $1.4B equipment & enabled completion of six high-priority missions. -
CadetUnited States Air Force Academy Jun 2012 - Jun 2016Colorado Springs, Colorado, United States -
LifeguardCity Of Middletown, Ct Jun 2009 - Jun 2012Middletown, Connecticut, United States
Jordan Higgins Skills
Jordan Higgins Education Details
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3.59/4.0 Gpa -
Business Administration With Data Analytics & Finance Concentrations -
U.S. Air Force Air UniversitySquadron Officer Leadership School -
Air Force Fundamentals Of Acquisition Management -
Applied Maintenance & Logistics Management Concepts -
U.S. Air Force Air Education & Training CommandAircraft Maintenance Officer Course
Frequently Asked Questions about Jordan Higgins
What company does Jordan Higgins work for?
Jordan Higgins works for Pratt & Whitney
What is Jordan Higgins's role at the current company?
Jordan Higgins's current role is Operations Manager - Shared Services, CTRP at East Hartford Repair Operations, Pratt & Whitney.
What is Jordan Higgins's email address?
Jordan Higgins's email address is jo****@****.af.mil
What schools did Jordan Higgins attend?
Jordan Higgins attended United States Air Force Academy, University Of Connecticut School Of Business, U.s. Air Force Air University, U.s. Air Force Institute Of Technology, U.s. Air Force Institute Of Technology, U.s. Air Force Air Education & Training Command, Middletown High School.
What are some of Jordan Higgins's interests?
Jordan Higgins has interest in Children, Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Jordan Higgins known for?
Jordan Higgins has skills like Leadership, Military, Military Experience, Air Force, Dod, Army, Microsoft Excel, Management, Public Speaking, Security Clearance, Customer Service, Military Operations.
Who are Jordan Higgins's colleagues?
Jordan Higgins's colleagues are Justo Ruiz, Ed Saliu, Fausto Fermin Rivera, Vikramjit Singh, Vaiva Rakevicius, Wieslaw Kapalczynski, Penny Kelly.
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Jordan Higgins
Falls Church, Va3gmail.com, gmail.com, bytecubed.com11 +170333XXXXX
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Jordan Higgins
Tampa, Fl2verusmc.com, bluewater-fintech.com -
Jordan Higgins
A Georgia Southern Undergraduate Student Seeking Public Health Internships To Explore Diverse Career Paths And Gain Hands-On Experience.Port Wentworth, Ga -
4hbs.net, gmail.com, gmail.com, corterrasolutions.com
1 +126945XXXXX
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