Jordan (West) Blueher, Nbc-Hwc Email & Phone Number

San Francisco, California, US

Project Task Force Member- Selected to join a small coaching task force to facilitate cross-functional collaboration across the companyand contribute to projects that are shaping the future of health coaching at Hinge Health- Collaborate cross functionally with Growth Marketing and Product teams, serving as the coaching liaison forlarge scale projects.

San Francisco, California, US

- Launched and co-led a new company-wide Faith in the Workplace Employee Resource Group in a volunteercapacity, gaining leadership buy-in through a detailed proposal, linking the ERG to company OKRs- Tripled group membership within the first 9 months, collaborating with fellow co-lead in shaping the cultureand guardrails of the group- Collaborated with DEI.

San Francisco, California, US

- Received a company-wide award for exceptional member support and effective communication-Provide clinically guided telephonic and message-based coaching to a caseload of 300+ members, maintaining high performance metrics across engagement, quality and member satisfaction-Collaborate with Physical Therapists in a care team approach to provide personalized.

New York, NY, US

• Provided in-depth health coaching to a caseload of 400+ remote clients at any given time, impacting the lives of over 1000 individuals toward healthy, sustainable weight loss through client-driven vision setting and.
• Empowered individuals to take the lead on their wellness journeys by leading with empathy and eliciting generative moments
• Collaborated with a remote team while demonstrating the autonomy and ownership to work independently
• Provided ongoing technology feedback to the Coach Tools Manager as a part of a small subset of coaches
• Proposed a coaching platform feature enhancement that was implemented, improving the workflow of 2000+ coaches
• Graduated from Noom’s rigorous NBHWC certified prep course and sat for the NBHWC exam to become a board certified health coach, scoring in 91st percentile.

Kansas City, Missouri, US

• Compiled an in-depth competitive market analysis that shifted the strategy behind Cerner's Community Health service line
• Highlighted gaps in user experience and internal inefficiencies in proposals for technology platform enhancements that were added to the development pipeline
• Stepped up and took on key, at-risk client relationships outside of my organization when the need arose
• Assisted with the late CEO Neil Patterson's passion project in the building of a comprehensive solution strategy proposal for a high-priority rural hospital consolidation

Kansas City, Missouri, US

• Delivered excellent client service as HR executive liaison for large employer wellness clients
• Managed a team of four to exceed client expectations in member support, engagement and clinical outcomes
• Drove engagement to consistently increase year-over-year health screening participation by over 10%
• Provided exceptional member support and interacted with 20+ employees over the phone and in person daily
• Developed and tested proprietary marketing segmentation strategies to drive wellness engagement
• Analyzed lab and biometric data in collaboration with a clinical team to enhance individualized health coaching strategy and wellness program offerings

Kansas City, Missouri, US

• Managed wellness programs for large employer clients and delegated responsibilities to newly hired associates
• Coordinated with third parties to facilitate over 50 health screening events across the US
• Developed a comprehensive on boarding program and successfully trained 6 entry-level associates
• Outlined process documents and developed reporting best practices to ensure efficient and scalable operations
• Assisted in the conceptual design of a proprietary web-based tool that matches individuals to a primary care provider

Kansas City, Missouri, US

• Successfully launched a pilot population health service line in collaboration with a colleague which has now grown into a multi-million dollar revenue-generating service line
• Developed a new business model for wellness client management, aimed at providing personalized engagement and connecting employees with high performance physician network
• Launched and managed employer wellness programs for 6 Primary Health Network pilot clients
• Created and customized marketing engagement materials to optimize program awareness and participation
• Drove the first company-wide, client-facing implementation of the newly acquired wellness portal software system and served as administrator for internal and external training efforts

London, GB

Conducted market research, executed grassroots fundraising and created a marketing proposal for The Children’s Sunshine Appeal to fund a new children’s wing in the Chelsea and Westminster Hospital

Assisted with administrative duties for the family law practice, prepared legal documents and created a more efficient filing system.

Assisted clients with fine art and jewelry purchases, ranging from $50 to $5,000, and creatively re-merchandised the gallery weekly. Collaborated with renowned New Mexican painter Dee Sanchez on 3 paintings which later sold in the gallery.