Jordan Thomas Email & Phone Number

Remote

Take inbound calls for customers looking to start up a business. Advising of the status of orders, assisting with issues with orders. Complying with state, federal, and company guidelines to ensure orders are incompliance with the requirements of the various municipalities.

Remote

Assist agents with their questions via chat, expounding on information found in the intranet. Provide assistance in generating invoices, processing refunds, merging accounts, and checking COPS logs. Taking supervisory calls upon request of the customer. Generally assisting multiple agents at the same time.

Remote

Answer incoming phone calls from SimpliSafe customers and provide customer service and technical support as the call requires. Ensuring to answer all questions within the information provided from the client. This can include, but is not limited to, resetting sensors and base stations, setting up cameras, instruction on proper maintenance of equipment.

Salt Lake City, Utah

Crestview, Florida

Oversaw planning, development, and execution of all web, print, and social mediaprojects. Spearheaded all coding projects. Researching current coding standards for web, mobile,and application development. Handled customer requests for project alterations. Implementedongoing mid-project changes based on changing requirements and updated standards.

Greater Salt Lake City Area

Patrol buildings, parameters, parking lots and ensuring automatic doors close and lockproperly, in accordance to clients contract with the company. Provided temporary badges orescorting to different areas as needed. Attempting to deescalate incidences as they happen.Keep through records of shifts and duties performed. Alerting proper channels.

Draper, Utah

Receive inbound phone calls from Progressive Leasing customers, their authorized thirdparties, and prospective customers. Advise callers concerning lease terms, payment schedules,authorizing of third parties, or directing calls to other departments, as situation requires. Updatingcustomer payment schedules as requested, as permissible with their desired.

Destin/Fort Walton Beach, Florida Area

Patrol the property, including pool areas, garages, and lobbies of the buildings, andescort trespassers off the property. Provide parking passes and directions to visitors, guests, and contractors that come through the gate. Handle guest and visitor noise, other relevant complaints, and customer service needs where required. I called police when needed.

Orem, Utah

Using different programming languages, implement designs provided to me for the frontend of StateFoodSafety.com, AboveTraining.com, and their subsidiary pages. The programming languages I commonly used were HTML, CSS, SCSS, and JavaScript. Also used the JavaScript framework EXTJS.

American Fork

Sliced meats and cheese for customers and prepared, maintained, and served hot foods to customers.Kept fresh meat, and seafood areas stocked and cleaned, using provided scanners to place appropriate sale by dates and following all required food handling requirements.

American Fork, Utah

Sliced meats and cheese for customers and prepared, maintained, and served hot foods to customers.Kept fresh meat, and seafood areas stocked and cleaned, using provided scanners to place appropriate sale by dates and following all required food handling requirements.

Provo, Utah Area

Take inbound calls from customers looking to apply for a Discover Card. I assist them in filling out their applications over the phone, reading the required disclosers verbatim. Answering any questions they may have. If needed, assist them fill out Balance Transfer requests along with their newly approved line of credit. Any other assignments as requested.

Provo, Utah

Take inbound calls from customers that are experiencing technical difficulties or have other questions regarding their security system. Helping them resolve technical problems by talking them through troubleshooting techniques. Taking payments and scheduling technicians to visit theirhomes as situation requires. Any other tasks assigned by management.

Prepare and serve attractive meals according to standardized recipes designed for regular patients and patients with special dietary needs within portion size estimates. Maintain food at safe temperatures. Inspect, clean, and sanitize dishes, utensils, equipment, and surfaces to ensure proper sanitationand functionality. Clean, run, and upkeep cash.

99 W. 1280 N. Tooele, Utah

prepare sandwiches according to customer request and standard food portions. Including different breads, cheeses, meats, and vegetables. Put away food shipments. maintain foods in proper temperatures and containers. Prepare breads, vegetables, and meats using proper equipment,techniques, and times. Input customer requests into computerized cash register.

301 West South Temple Salt Lake City, Utah 84101

Prepare venues for guests, including table tops, chafers, silverware, soda/beer containers, snack areas, and other items as needed. When the event was over; take down chafers, cleared off tables, emptied and stored beveragecontainers. Clean, and organize walk in refrigerators as needed.Help co-workers as requested/needed. Any other tasks as directed by.

Bachelor Of Arts (Ba), Web Page, Digital/Multimedia And Information Resources Design, Cumulative Gpa 3.60

High School Deploma, General Studies