Jordan Atwell Email & Phone Number

Ruston, La, Us

Raleigh, North Carolina, United States

• Implemented prospecting and onboarding strategy to identify potential clients and created automated workflows, reducing onboarding by 25% and expanding base by 40% over two years.• Oversaw full life cycle of customer engagements, delivering a seamless customer journey for 15+ customer interactions each quarter, contributing to a 33% increase of client base within one year.• Monitor the complete cycle of the onboarding process to ensure the highest client engagement, assisting in any pain points and troubleshooting, resulting in a 90% follow-through of onboarding.• Maintained open channels for feedback to proactively address team concerns and identify growth opportunities, and improve buy-in, which led to 98% retention after two years.• Primary contact and overseer of all SaaS products, performing audits and demonstrating deep product knowledge, which resulted in a 19% annual savings after 2 years while still meeting department goals and objectives with excellence.

Bloomington, Indiana, United States

• Led the migration and adoption of church app, website and shift in giving contributions, leading to increased stakeholder participation and investment within 1 year. The transition resulted in a 13% increase in revenue support and an 80% adoption.• Oversaw the entire life cycle of creative projects, including graphic designers, musicians, and recording engineers, allowing for a 35% expansion of creative projects within 12 months.• Cultivated strong relationships with church and team members through one-on-one meetings to understand their needs, pain points, and opportunities to improve the department experience.

Owensboro, Kentucky, United States

• Produced demos and tutorials showcasing optimal tech equipment utilization, leading to improvement in team members' technical skills and overall productivity.• Managed AVL and tech equipment installation and maintenance, negotiating with contractors for cost-effective solutions aligned with industry standards and organizational objectives.• Managed production schedules, video shoots and podcasts for posting of weekly content.

Seattle, Washington, United States

- Provide leadership to +50 artists and media team members by providing training and development to increase the proficiency of team members.- Plan, schedule, and produce all event details and events using attention to detail and collaboration across cross-functioning teams.- Managed artists and graphic designers to create promotional material for social media platforms.

Owensboro, Kentucky, United States

- Provided leadership to all graphic designers, musicians, audio engineers, and production leaders to execute events for +2,000 attendees each week.- Planned engaging events, increasing average attendance by 250 in one year.- Maintain tech, media, and music equipment valued over $100,000 dollars.- Oversaw scheduling of all storytelling videos and promotional content to ensure brand alignment, promotion, and engagement.

Dayton, Ohio, United States

- Train and Develop musicians within Apex Community Network (70+ team members) through management of scheduling software.- Oversee creative content team for Apex Anthologies by assisting in team development, and vision casting resulting in monthly and quarterly print and video content.- Oversee network-wide events for +3,000 attendees by managing all creative assets and meeting competing deadlines.