- Communicating with clients to clarify visual requirements.- Producing and/or sketching design ideas for make-up.- Ensuring continuity in hair and make-up and liaising with other members of the design team to ensure the overall look/effect is consistent and coherent.- Demonstrating and implementing a practical understanding of lighting, the photographic process, colors and the impact of make-up processes on the skin.- Awareness of health and safety issues.- Maintaining an up-to-date knowledge of available make-up and beauty products.- Sourcing, budgeting and ordering materials and equipment from specialist suppliers.- Time management, knowing how long a subject will take to be made-up.- Working quickly and accurately in time-pressured conditions.- Taking detailed notes and photographs of work, maintaining an up-to-date portfolio of work.- Assess skin-type in order to ensure that make-up will not cause break-outs or skin irritations.

- Plan desired effect by studying facial features, explaining potential treatment options, conferring with guest, and making recommendations.- Maintains quality service organization standards during staff trainings.- Maintains safe, sanitary, and healthy conditions by following organization standards and legal regulations.- Contributes to team effort by accomplishing related results as needed.- Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.- Educate guest on products that were used during service and how to replicate usage at home.- Majority of the services performed; lash extensions, customized facials, and body waxing services.

- Provide on-going recognition, support, and motivation to the education team and students.- Coach staff to meet service and retail goals utilizing Aveda teaching methods.- Organized 8-week phases, by writing curricula designed to fit individual State Law standards.- Maintained clinic/classroom sanitation to State Law standards.- Supported Educators in addressing student challenges.- Collaborated with other Institute department teams to ensure the execution of school strategies.- Coordinated with new student instructor(s) to ensure they fully understand their future duties and educational process.- Support Institute Director in employee performance reviews.- Conduct future educator interviews, manage staff scheduling, and provide coaching to staff as needed.- Ensure guests have a smooth transition from beginning of appointment until they check out, by utilizing Aveda Service Wheel.- Serve as a resource for general product knowledge to Students, Educators, and Guests. - Managed inventory, kept every department below cost. - Ensure highest levels of customer service to increase retail sales and productivity.- Support the planning and initiation of business driving events to draw in new and existing guests.- Manage team to ensure “on-time” service flow through effective utilization of the Salon Biz Appointment Book.- To identify opportunities and recommend additional products that will benefit the customer.- Certify Educators to Aveda’s teaching standards.