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Jordan Basabanda Email & Phone Number
OIT Help Desk Client Experience
at
University of Notre Dame
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
OIT Help Desk Client Experience
Location
Notre Dame, Indiana, United States
Who is Jordan Basabanda? Overview
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Quick answer
Jordan Basabanda is listed as OIT Help Desk Client Experience at University of Notre Dame, based in Notre Dame, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Jordan Basabanda.
Jordan Basabanda previously worked as Cybersecurity and Data Engineering Intern at Leggett & Platt and Undergraduate Research Intern at University Of Notre Dame. Jordan Basabanda holds Bachelor Of Science - Bs, Computer Science from University Of Notre Dame.
Company email context
Email format at University of Notre Dame
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University of Notre Dame
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Profile bio
About Jordan Basabanda
As a Computer Science Student at the University of Notre Dame, I am passionate about innovation and problem-solving. I am also a Client Experience Specialist at the University of Notre Dame's OIT Help Desk, where I provide technical support and customer service to students, faculty, and staff. I have gained valuable experience in troubleshooting, communication, and teamwork, as well as certifications in COMPTIA ITF+ and Google IT Support. I enjoy helping others and finding solutions to their problems. My goal is to leverage my diverse skill set and make meaningful contributions.
Current workplace
Jordan Basabanda's current company
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4 roles
Jordan Basabanda work experience
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Cybersecurity And Data Engineering Intern
• Managed and created training campaigns onto KnowBe4, monitoring progress to generate reports• Collaborated as part of the Government Risk and Compliance/Infosec team to improve training processes and policy making, resulting in smoother integrations and centralization of information across the organization• Managed risk scores and conducted phishing email tests to assess and mitigate employee risk levels• Developed and executed API requests to extract data from several internal websites, cleaning up and uploading data onto SQL Databases, and presenting insights to higher management and stakeholders.
Oit Help Desk Client Experience
• Utilized ServiceNow to efficiently address and resolve support tickets• Managed and maintained OKTA authentication systems, ensuring smooth authentication processes and access control for thousands of users.•Diagnosed and resolved issues including printing problems, WiFi connectivity issues, and operating system errors, ensuring seamless workflow for thousands of students, faculty, and staff on campus.
Undergraduate Research Intern
• Conducted comprehensive research on effective storytelling techniques in college applications, analyzing over 500 successful applicant profiles.• Assisted in enhancing the application review system, resulting in a 30% increase in efficiency and a 20% improvement in accuracy in identifying desired candidate qualities.• Implemented HTML, CSS, JavaScript, and React elements to prototype a research-based web application, achieving a 20% increase in user engagement during initial testing phases.
May 2023 - Aug 2023
3 education records
Jordan Basabanda education
Bachelor Of Science - Bs, Computer Science
Dual Enrollment, Information Technology
High School Diploma, 3.8 Gpa Unweighted, 5.2 Weighted
FAQ
Frequently asked questions about Jordan Basabanda
Quick answers generated from the profile data available on this page.
What company does Jordan Basabanda work for?
Jordan Basabanda works for University of Notre Dame.
What is Jordan Basabanda's role at University of Notre Dame?
Jordan Basabanda is listed as OIT Help Desk Client Experience at University of Notre Dame.
Where is Jordan Basabanda based?
Jordan Basabanda is based in Notre Dame, Indiana, United States while working with University of Notre Dame.
What companies has Jordan Basabanda worked for?
Jordan Basabanda has worked for University Of Notre Dame and Leggett & Platt.
How can I contact Jordan Basabanda?
You can use AeroLeads to view verified contact signals for Jordan Basabanda at University of Notre Dame, including work email, phone, and LinkedIn data when available.
What schools did Jordan Basabanda attend?
Jordan Basabanda holds Bachelor Of Science - Bs, Computer Science from University Of Notre Dame.
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