Responsibilities include maintaining the existing economic analysis model. This involves data collection from multiple public and non-public sources. Data manipulation to gather the appropriate statistics for model input. Analyzing the outputs, and applying any adjustments to accurately reflect the economic impact of tourism on regional areas in the United States.Development of internal software tools to assist in data collection and analysis. Including but not limited to Python, SQL, Access Queries, etc.Development of new html5 web access to replace our existing data portals driven by Adobe Flash. www.travelstats.com IT AdministratorProject Management for multiple state impact reports.

Responsibilities include maintaining the existing economic analysis model. This involves data collection from multiple public and non-public sources. Data manipulation to gather the appropriate statistics for model input. Analyzing the outputs, and applying any econometric adjustments to accurately reflect the economic impact of tourism on regional areas in the United States.Development of internal software tools to assist in data collection and analysis. Including but not limited to Python, SQL, Access Queries, etc.Development of new web access to replace our existing data portals driven by Adobe Flash.

Responsible for retroactive audits of third party billing to determine if correct information has been collected and calculations have been performed to satisfaction.Account Analysts are responsible for determining if additional information/data collection is needed for exception resolution processing. Communicate with customers and utility companies to resolve any outstanding issues. Identify, organize and present resolution of any issues between payment process, customers, and utilities.Complete all communications in a timely manner; document all communications with clients.Recommend any reporting enhancements to IT.Work closely with other Data Analysts and Data Operations Manager to strive for excellence in the Account Analysis/Operations Department.Ensure all updates are communicated to Data Analysis team, Data Operations Manager, and Sales.Create and maintain internal status reports.Coordinate workflow to maximize quality and efficiency.Identify any potential cost savings and communicate to client.Partner with Data Operations Manager to develop and/or improve Standard Operating Procedures.

DSM Planning, Policy, and Analysis Department. The team I interned with was in charge of analysis of energy efficiency measures that the company provides. A lot of the projects I worked on were for market research around their energy efficiency measures that are provided residential customers. I built various models and relationships that Avista could use to target customers that would most likely participate in energy efficiency programs.

Order transcripts for students and alumni, record check logs, track federal express forms (tracking spreadsheet designed by myself), customer services, filing, fast paced atmosphere.

Point of first contact with customers, sales, cash handling, cash balancing, answering phones, customer service, multi tasking.

Custodial duties that include keeping pro shop clean, cleaning golf clubs, cleaning golf carts, tidying the premises, assist in running golf tournaments that the club hosted.