Jordan Brixey Email & Phone Number

New York, NY, US

New York, New York, United States

• Oversee operational aspects, including managing timecards, processing business reports, executing inventory counts, as well as organizing and placing supply orders, ensuring seamless day-to-day functionality.
• Manage scheduling for a team of 13-15 associates, which demonstrates expertise in calendar coordination as well as balancing staff needs with business requirements.
• Lead the onboarding and training of new hires, fostering a collaborative work environment while enhancing team performance through continuous mentorship.
• Acted as interim Store Manager for a month, successfully leading the store during a transitional period by maintaining team productivity and keeping up with all administrative and operational duties.

New York, New York, United States

• Supervised all aspects of store management, including staffing, scheduling, and daily operational direction for a team of 7-11 associates.
• Coordinated monthly team meetings, creating detailed reports to keep staff informed of store performance and business objectives, while also providing weekly progress reports.
• Led hiring processes, from job postings to conducting interviews and onboarding, streamlining talent acquisition while ensuring all hiring administrative tasks were completed efficiently.
• Crafted and distributed email communications to ensure all team members were aligned with store policies, performance updates, and upcoming events.
• Played a key role in organizing in-store events, leveraging administrative skills in scheduling, vendor coordination, and event promotion to boost future customer engagement and sales.

New York, New York, United States

• Managed one-on-one appointments with clients, demonstrating strong organizational and communication skills to deliver a personalized and high-touch experience.
• Maintained consistent follow-ups with clients, managing schedules and communications to ensure a smooth process from the first appointment to final purchase.
• Kept up-to-date records on bridal trends, product availability, and client preferences, showcasing attention to detail and commitment to excellent customer service.

New York, NY, United States

• Oversaw sales performance and product management, developing weekly action plans and reports to improve overall store performance and product sales.
• Mentored top-performing sales associates, conducting performance reviews, and providing ongoing support and feedback to ensure positive progress and growth.
• Led team trainings, streamlining communication and administrative processes to improve team productivity and product knowledge.
• Managed payroll and scheduling for associates, ensuring coverage met business demands while optimizing employee work-life balance.

New York, New York

• Played a key role in the opening of a new location, overseeing logistics such as staffing, scheduling, and store setup, ensuring all administrative tasks were completed on time.
• Managed the onboarding process for 50 associates, facilitating multiple training sessions on company policies, customer service, and product knowledge.
• Collaborated with leadership across multiple locations, providing guidance on customer service best practices, increasing overall store performance through administrative support.
• Collaborated in creating and assigning shift schedules, ensuring adequate staffing while optimizing business operations.
• Compiled and analyzed sales findings to inform business decisions, presenting reports to senior leadership, and contributing to operational improvements.

Kansas City, Missouri; Corona, CA

• Managed a team of 10 associates in processing daily shipments and ensuring timely product launches, displaying strong organizational skills and attention to detail.
• Coordinated re-merchandising efforts, planning and executing visual changes across the sales floor in alignment with seasonal trends and company directives.
• Led administrative tasks such as tracking inventory, maintaining store supplies, and preparing detailed progress reports for senior management, ensuring smooth operational flow.
• Assisted in scheduling and planning for merchandise and sales events, collaborating with cross-functional teams to ensure successful execution.
• Oversaw team performance, conducting regular reviews and providing guidance on improving efficiency in product handling and store organization.

Mobile, AL; Springfield, MO; Scottsdale, AZ

• Facilitated one-on-one shopping experiences for VIP clients and maintaining detailed records of client preferences.
• Led product knowledge training for new hires, creating and delivering comprehensive materials on product features and customer service techniques.
• Worked closely with store leadership to analyze sales data, compile performance reports, and recommend improvements to drive store efficiency and sales.
• Managed customer inquiries and issues, ensuring timely and professional responses via phone, email, and in-person communication.

Orange Beach, Alabama

• Oversaw booking systems and calendars, ensuring smooth coordination of fishing equipment rentals, tours, and staffing schedules.
• Maintained a high level of customer satisfaction through effective communication and problem solving, demonstrating strong administrative skills in managing bookings and resolving conflicts.
• Spearheaded onboarding and training for new hires, providing comprehensive education on booking software and customer service practices, ensuring operational efficiency.

Mobile, Alabama

Planned and executed all aspects of events for University student body. Supervised annual budget. Led/trained teams of volunteers. Managed vendors relationships. Served as liaison between university and concert performer’s management. Maintained green room and ran errands for visiting music industry professionals and other high-profile guests.