Jordan Cadwalader Email & Phone Number

Scranton, Pennsylvania, United States

Hotel Palomar Philadelphia

• Assigned leads to appropriate Sales Manager based on market segment• Completed contracts and proposals for Sales Managers• Secured reservations for business transient travelers • Assisted the Sales Managers, Director of Sales, as well as General Manager with daily tasks as needed• Maintained phone coverage and helped qualify client needs• Utilized multiple hotel operations systems including Delphi.fdc• Acted as Delphi Champion of 8 Kimpton properties, providing support and assistance when needed

Hotel Palomar Philadelphia

• Provided personal experiences to promote customer satisfaction and loyalty through positive and thoughtful interactions• Utilized hotel operations systems including Opera, Merlin, and Guru to perform multiple front office tasks, including rooms management, guest communication and accounting functions• Oversaw all guest requests and made sure they were all met with guest's satisfaction

•Attended client meetings with designers and updated client files and calendar accordingly •Assisted Owner and other administrative personnel in the management of the company event calendar and other administrative support •Assisted in the set up, detailing and tear down of event items and inventory•Created and managed company’s Instagram and Pinterest account

•Assisted in the planning of major events including the Race for the Cure •Created project plans for future events•Updated information in the data entry system, Raisers Edge•Created spreadsheets, mail merges, and presentations within Microsoft Office•Managed LinkedIn page

Philadelphia, Pa

• Scheduled and coordinated meetings and activities that took place at the Bar Association • Assisted in the planning of external events • Operated meeting planning software