Jordan Cox Email & Phone Number

Worksop, GB

United Kingdom

• Developed and executed social media content for BoneAppetit, enhancing brand visibility and engagement.
• Implemented effective social media strategies resulting in increased followers and audience interaction.
• Handled and responded to enquiries and messages to customers on various different social media platforms.
• Collaborated with other small business to achieve an increase in both parties.

• Play a pivotal role in ensuring a positive customer experience,
• Enhance customer satisfaction, build brand loyalty, and contribute to the overall success of the business.
• Supervise and manage the daily activities of the customer support team.
• Handle escalated customer issues through to resolution.
• Provide coaching and mentoring to team members.
• Effectively co-ordinate resources to provide customer service excellence.

Worksop, England, United Kingdom

• Knowing customers’ needs and serving them with passion and pride.
• Working as part of a team building relationships, celebrating success and creating team spirit.
• Put into practice training received, ensuring as a team we work safely and effectively to ensure customer satisfaction.
• Work autonomously, take initiatives and collaborate with colleagues in order to ensure customer satisfaction.