Jordan Davidson Email & Phone Number

Atlanta Metropolitan Area

• Analyzes business data to better understand trends within the company
• Works cross-departmentally to verify company processes and generate data that accurately represents the current status of the various departments of the company
• Utilizes in-depth knowledge of processes and data to prepare presentations, visualizations and dashboards that allow other departments to quickly and easily view their status and progress over time
• Develops queries using SQL to generate useful datasets for reporting

Atlanta Metropolitan Area

• Facilitated opening and closing member accounts, loan applications, and other account maintenancesuch as adding or removing joint owner, beneficiaries, or power of attorneys
• Worked cross-departmentally to achieve the desired outcome of members’ inquiries and solve members’ accountissues
• Performed on the job training for 3 new member service agents and ensured they had a comprehensiveunderstanding of the responsibilities and policies
• Maintained rapport and communication with members so they could reach out with any questions or concerns andreceive a timely response
• Utilized in-depth knowledge of products and services to recommend and advise members of ways to maintainand/or enhance their financial situation and their relationship with the credit union

Atlanta Metropolitan Area

• Completed 70+ transactions daily quickly, accurately and with extreme attention to detail includingdeposits, withdrawals, loan payments and check cashing
• Responded to member inquiries and deescalated disgruntled members’ situations
• Established credibility and rapport with members
• Assisted supervisors with weekly balancing of the automated teller machines
• Performed on the job training for 4 new tellers and ensured they had a comprehensive understanding of theresponsibilities and policies

• Designs the UI and UX to provide the best possible experience for the user including color schemes, logo design,page layouts and app flow
• Utilizes JavaScript, React, and TypeScript to build a stunning user interface and cultivate an intuitive userexperience based on the design

Atlanta Metropolitan Area

• Produced and dispensed patient prescriptions efficiently and accurately
• Managed inventory and organization of medications
• Calculated dosages based on doctors’ written and electronic prescriptions
• Maintained patient confidentiality at all times
• Liaised with insurance companies to maintain updated billing information for each patient
• Minimized patient costs by finding and applying coupons or facilitating the use of generic replacements whereverapplicable

Atlanta Metropolitan Area

• Managed inventory, planograms and pricing throughout the store
• Assembled planograms to match changing store standards
• Handled end of day balancing including counting front store and pharmacy registers and packaging cash forarmored car pickup
• Supervised employees working during shift to ensure tasks were completed in a timely manner
• Locked and unlocked store and performed opening and closing duties for opening and closing shifts respectively

Master Of Science - Ms, Computer Software Engineering

Bachelor Of Science - Bs, Pre-Veterinary Studies