• Analyzes business data to better understand trends within the company• Works cross-departmentally to verify company processes and generate data that accurately represents the current status of the various departments of the company • Utilizes in-depth knowledge of processes and data to prepare presentations, visualizations and dashboards that allow other departments to quickly and easily view their status and progress over time• Develops queries using SQL to generate useful datasets for reporting

• Facilitated opening and closing member accounts, loan applications, and other account maintenancesuch as adding or removing joint owner, beneficiaries, or power of attorneys• Worked cross-departmentally to achieve the desired outcome of members’ inquiries and solve members’ accountissues• Performed on the job training for 3 new member service agents and ensured they had a comprehensiveunderstanding of the responsibilities and policies• Maintained rapport and communication with members so they could reach out with any questions or concerns andreceive a timely response• Utilized in-depth knowledge of products and services to recommend and advise members of ways to maintainand/or enhance their financial situation and their relationship with the credit union

• Completed 70+ transactions daily quickly, accurately and with extreme attention to detail includingdeposits, withdrawals, loan payments and check cashing• Responded to member inquiries and deescalated disgruntled members’ situations• Established credibility and rapport with members• Assisted supervisors with weekly balancing of the automated teller machines• Performed on the job training for 4 new tellers and ensured they had a comprehensive understanding of theresponsibilities and policies

• Designs the UI and UX to provide the best possible experience for the user including color schemes, logo design,page layouts and app flow• Utilizes JavaScript, React, and TypeScript to build a stunning user interface and cultivate an intuitive userexperience based on the design

• Produced and dispensed patient prescriptions efficiently and accurately• Managed inventory and organization of medications• Calculated dosages based on doctors’ written and electronic prescriptions• Maintained patient confidentiality at all times• Liaised with insurance companies to maintain updated billing information for each patient• Minimized patient costs by finding and applying coupons or facilitating the use of generic replacements whereverapplicable• Communicated with doctors to acquire prescription refills for patients when needed

• Managed inventory, planograms and pricing throughout the store• Assembled planograms to match changing store standards• Handled end of day balancing including counting front store and pharmacy registers and packaging cash forarmored car pickup• Supervised employees working during shift to ensure tasks were completed in a timely manner• Locked and unlocked store and performed opening and closing duties for opening and closing shifts respectively