Jordan Dong Email & Phone Number

United States

Oakland, California, United States

• Drive superior levels of tenant engagement, resulting in achieving a superior occupancy rate.
• Lead all administrative and team development activities; establishing performance standards and implementing continuous improvement initiatives.
• Oversee marketing activities while compiling data on regional leasing rates and market and competitor offerings.
• Ensure full compliance with all corporate and regulatory requirements and standards including the Fair Housing Act and all applicable Landlord and Tenant laws.
• Articulate excellence in tenant relations, resulting in lease renewals and heightened tenant retention and occupancy rates.

Washington, District Of Columbia, United States

• Responded to leasing inquiries from prospective tenants of the flagship, The Allegro property, completing prospect sheets and qualifying applicants.
• Supported the General Manager with meeting key P&L targets and preparing financial performance reports.
• Supervised internal maintenance and administrative management teams, providing feedback coaching and professional development training when required.
• Assessed vendor and contractor compliance to Service Level Agreements while coordinating re-pairs and maintenance with external third-party service providers.

Washington, District Of Columbia, United States

• Collected all required documentation including credit bureau reports and financial statements to prepare leasing agreements and tenant files.
• Designed and launched outreach and demand generation campaigns, assessing results against anticipated ROI targets.
• Provided potential tenants with information on available units and rental prices.
• Processed and handled large volumes of sensitive tenant information, exhibiting utmost confidentiality and complying with all privacy and information security guidelines.

- Devised cross-marketing opportunities between hospitality brands and a service-focused theatre company- Produced multi-phased digital marketing campaigns which included increasing SEO, content creation, and paid social - Conducted brand strategy to establish visual branding including logo, menus, and all other marketing collateral print and digital.

- Helped run weekly pop-ups with new chefs every week with hundreds of attendees - Developed menus for cocktail bar including modern classics, originals, and seasonal cocktails - Implemented standard operating procedures such as health and safety practices- Developed internal documents for training, opening and closing procedures, spec sheets, par sheets.

Brooklyn, New York, United States

- Identified untapped target markets based on industry trends, consumer behavior, and competition - Conducted outreach and market research through canvassing, emails, and cold calls to both consumers and business owners- Performed lead-generation and qualification for a tech startup in telecommunications with a 200% increase in conversions

Washington, District Of Columbia, United States

- Managed logistics, budget, rentals, tech, and, food & beverage for a local theater company for two years- Produced three productions of new works over nine months, with over 30 cast members across four bars in DC- Led day-of operations for three multi-day theatrical events with over 100 attendees

Washington D.C. Metro Area

• Embody and articulate brand personality; support customers creative vision with encouragement and product knowledge.
• Customer support; very high interest to sale conversion
• Zone merchandising and develop deep knowledge of high product rotation in flagship store
• Process large volumes of daily shipping

San Francisco, California

• Field Work - Canvassing, Literature Distribution, Voter Registration, Pledge Cards
• Phone Banking – Volunteer Recruitment, Voter Turnout,
• Event Staff – Community, political, parlor meetings, BBQs, house parties, farmers markets, transit stations
• Data Analysis/Organization – synthesize election data, voter results, precinct analysis
• Communications – Calendaring, event themes, update and manage FB pages, outline opposition pieces
• Research – identify appropriate faith organizations for candidate visits

Walnut Creek, California

• Event Planning Coordination:
• Prepare Site Visit Manuals
• Research: Activities, Venues, Restaurants
• Event Menu Development Catering and Meeting Support Functions:
• Set up, clear and maintain conference rooms and public space
• set up, maintain and troubleshoot audio-video equipment

San Francisco Bay Area

• Lead Soccer Practice for a team of 20 children:
• Set up and Modeling of Drills
• Teaching Appropriate Level Soccer Skills
• Instilling Good Sportsmanship
• Re-enforcing Positive Behaviors
• Acting Head Coach at Soccer Games

Musical Theatre Major And Marketing Minor, Musical Theatre And Marketing

Activities and Societies: Department of Performing Arts - Actor - Spring Awakening (Wendla), RENT (Soloist/Ensemble), 4000 Miles (Amanda).

Digital Marketing

10 week intensive program with graduating certificate

Education record

Activities and Societies: Varsity Soccer - Team Captain, Class President, Spirit Week Committee Temple Youth Group - Social Action Vice.