Jordan Ecker

Jordan Ecker Email and Phone Number

Director of QA @ Audible
New York, NY, US
Jordan Ecker's Location
New York City Metropolitan Area, United States, United States
About Jordan Ecker

Jordan Ecker is a Director of QA at Audible. He possess expertise in sql, unix, c++, linux, troubleshooting and 10 more skills. He is proficient in Spanish. Colleagues describe him as "I had the privilege to work alongside Jordan at Noom and see him build up a QA organization from the ground up. Jordan is one of those rare cases where everything comes together perfectly - he's fun to work with, extremely knowledgeable in his field and his dedication is above reproach. He joined Noom as the sole QA person and immediately went to work to not only reduce the bug count, but really took a holistic look at the challenges facing the product quality. Challenges such as release planning, launch process and test automation. Jordan introduced concepts to the company that showed his keen affinity to his field - concepts such as test automation, coverage and regression testing across multiple platforms (Web, Android and iOS). Jordan consistently improved the organization around him by introducing new standards and processes but also on a personal level - Jordan led by example: he was usually one of the first people to arrive to the office and the last to leave and he pushed us all to be better. I would hire Jordan in a heartbeat if I have the option. I suggest you do the same."

Jordan Ecker's Current Company Details
Audible

Audible

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Director of QA
New York, NY, US
Jordan Ecker Work Experience Details
  • Audible
    Director Of Qa
    Audible
    New York, Ny, Us
  • Noom Inc.
    Director Of Quality Assurance (Qa Engineering)
    Noom Inc. Apr 2015 - Present
    New York, Ny, Us
    Empowering everyone, everywhere to live a better, healthier life.- Built Noom’s QA team as founding member to 30+ QA Engineers, SDETs, and technical managers- Designed and implemented Noom’s mobile release pipeline, delivering 100+ yearly app releases- Established an embedded QA model across Product Engineering, driving experiments free of critical bugs from sub-50% to 95% within two years- Led development of extensive automated UI test suites on iOS, Android, and web, featuring per-PR smoke and daily regression executions across hundreds of test cases- Designed and standardized metrics for measuring bug impact, release quality across Product Engineering- Organized company-wide bug bash events with 7-figure rescued revenue impact
  • S&P Capital Iq
    Lead Product Support Engineer
    S&P Capital Iq Jul 2014 - Apr 2015
    New York, Ny, Us
    I worked as one of four lead engineers on the TCS team, a global group of over 20 technical specialists supporting S&P Capital IQ's enterprise clients through the delivery of technical consultation, deployment, and troubleshooting services for CIQ's desktop products. I was responsible for leading the team's product management activities, including defect monitoring, prioritization, and technical support case analytics, and managing the development and maintenance of our Level I technical knowledge base content. I served as a primary technical point of contact for Desktop Sales in the Americas region and primary liaison to the Desktop Product Management, Tech, Business Analysis, and Knowledge Base teams at Capital IQ.
  • S&P Capital Iq
    Senior Product Support Engineer
    S&P Capital Iq Apr 2013 - Jul 2014
    New York, Ny, Us
    I continued to provide second-level technical troubleshooting services as below, but with a focus shifted toward enterprise deployment support. I oversaw team projects related to bug testing, validation, and prioritization, and helped to create and maintain connections between Client Services and the Product, Tech, and Business Analysis teams for the Capital IQ Office Plug-in product. I also conducted regular training sessions for our first-level support teams, covering technical concepts and basic troubleshooting techniques.Technologies used: Capital IQ (all products), Windows Server, Active Directory, SQL, VBA, C#
  • S&P Capital Iq
    Product Support Engineer
    S&P Capital Iq Nov 2011 - Apr 2013
    New York, Ny, Us
    I performed second-level technical troubleshooting for clients needing assistance with an array of Capital IQ desktop software products, personally resolving over 1,000 escalated technical support cases. I also managed the creation, standardization, and maintenance of the technical documentation that our first-level support teams use to assist our clients with Capital IQ desktop products and content.Technologies used: Capital IQ (all products), Windows Server, Active Directory, SQL, VBA, C#
  • Fidessa
    System Specialist
    Fidessa Aug 2010 - Nov 2011
    London, Gb
    I was a member of an eight-engineer team tasked with deploying, configuring, and supporting a real-time equity trading platform for a mid-sized broker-dealer firm over a 12-month timespan. I specialized in the management of interactions between the real-time trading system and a set of Sybase databases used to store counterparty and exchange data.Technologies used: Unix, bash, SQL, Tcl, proprietary configuration languages
  • Topp Tutors
    Founder And Tutor
    Topp Tutors Aug 2007 - Aug 2010
    Private in-home mathematics tutoring and curriculum enrichment for students K-12.

Jordan Ecker Skills

Sql Unix C++ Linux Troubleshooting Python Vba Windows Server C# Quality Assurance Javascript Software Testing Visual Basic For Applications Object Oriented Design Git

Jordan Ecker Education Details

  • Tufts University
    Tufts University
    Computer Science

Frequently Asked Questions about Jordan Ecker

What company does Jordan Ecker work for?

Jordan Ecker works for Audible

What is Jordan Ecker's role at the current company?

Jordan Ecker's current role is Director of QA.

What is Jordan Ecker's email address?

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What is Jordan Ecker's direct phone number?

Jordan Ecker's direct phone number is +197387*****

What schools did Jordan Ecker attend?

Jordan Ecker attended Tufts University.

What are some of Jordan Ecker's interests?

Jordan Ecker has interest in Education.

What skills is Jordan Ecker known for?

Jordan Ecker has skills like Sql, Unix, C++, Linux, Troubleshooting, Python, Vba, Windows Server, C#, Quality Assurance, Javascript, Software Testing.

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