• Championed the total guest shopping experience through selecting, developing, coaching, and retaining talented team members, in an effort to enforce policies, procedures, and best practices that eliminated guest wait time, inspired proactive guest service and ensured positive first impressions and customer loyalty. • Demonstrated teamwork and leadership in executing as part of the executive management team focused on achieving financial performance results and managing day-to-day operations, food safety, compliance and controllable expenses at a $40M retail store.• Elevated credit card application conversion from .87% to 1.53% and received recognition for most improvement in the district.• Increased overall Target Credit Card percentage of weekly sales from 5% to 10.7%.• Reversed downward spiral of guest satisfaction surveys and drove results to the top of the district within my first year.• Developed three interns to Executive Team Leader positions and became the flagship store for the intern program for the district.• Recognized for developing an innovative system to control re-shop and reduce markdowns at stores with a high soft lines sales mix • Continued store operations during an invasive store remodel while minimizing the impact on revenue and the shopping experience. • Mastered writing complex schedules for multiple work centers for upwards of 100 employees to align with store's operational needs.• Certified Food Safety Manager - National Registry of Food Safety Professionals• Led many successful third party food safety regulatory audits conducted by Steritech.

Demonstrated managerial expertise and organizational competencies through overseeing the delivery and merchandising of coffee products to Safeway grocery stores in collaboration with the Bay Area Coffee CompanyCreatively drove profits by planning weekly promotions and building and maintaining full and impactful point-of-sale displaysManaged inventory levels at a small warehouse to align with operational needs

Delta Sigma Pi is America's foremost professional fraternity for men and women pursuing careers in business. We focus on personal and professional development of members and students in the college of business.

Having participated in the 2009 Chevron Sponsored Values Based Leadership Boot Camp, I was selected from The College of Business to work on the 2010 LAM Research Sponsored Values Based Leadership Boot Camp in association with California State University, Chico Center for Values Based Leadership.Successfully advertised the opportunity to business students at Chico state by creating video testimonials from past boot camp participants.Assisted camp director by coordinating daily activities, transportation, meals, agenda, etcDelivered a presentation on self-discovery and personal leadershipInfluenced the students of the College of Business by capturing the boot camp experience using social media to share videos, personal quotes, and pictures of the event

Worked in collaboration with 6 students and 4 faculty to influence university leaders to donate $16,000 toward our vision of an annual Leadership Conference at CSU, ChicoTogether, we created a program to lead students and faculty on a journey of self discovery in an effort to increase their leadership capacity. Recruited Todd Demorist from Odyessy Performance Enhancement Networks as our Lead Facilitator and an amazing line up of keynote speakers. Including;• Alexa Valavanis - Alumni and CEO of The North Valley Community Foundation, • Dr Derek Greenfield - Motivational speaker, professor, and author of, “The Power is in Your Hands.”• Dr. Rick Rigsby – Alumni, international motivational speaker, and author of, “Lessons of a Fifth Grade Drop out.”Designed a creative marketing campaign which helped us surpass our attendance goal with 260+ students and faculty in attendance - The campaign included; website, social media, posters, videos, buttons, t-shirts and flyers

Developed understanding of personal selling processes and sales management through marketing,planning, forecasting, and achieving weekly sales goalsDemonstrated competitive performance orientation and continually exceeded sales goals