Jordan H. Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

As Office Administrator, I support the Office Manager by providing office reception, managing inventory, coordinating office communication, managing partner schedules and calendars, assisting with employee onboarding and offboarding, and managing office inventory. I also provide assistance with organizational operations, event planning, project management.

Washington, District Of Columbia, United States

As a small business owner, I have worked with clients in a variety of industries to increase their online presence and advance their entrepreneurial efforts. Some of my clients over the years have worked in interior design, restaurant ownership/management, political strategy and public relations, and event planning.—Oversee operations and customer.

Remote

Positions Held: Project Coordinator, Las Vegas Gallery (2/2018-7/2019)Project Leader, RH Contract (7/2019-11/2020)Senior Project Leader, Customer Experience (11/2020-11/2022)—Managed project portfolio of around 30 to 50 projects simultaneously, with budgets ranging from $150,000 to $1 million per project—Coordinated all aspects of client purchase.

Las Vegas, NV

—Planned and executed work to support approximately 22 small business human resources (HR) departments in creating standardized processes—Defined role descriptions, created hiring plans, developed applicant tracking systems, and standardized onboarding procedures in coordination with small business HR departments—Obtained and managed all necessary employee.

Managed a variety of projects, including book release marketing, research, event planning, talent acquisition, and event follow-up.* Booked musical talent for organization-sponsored tour on 30+ college campuses with attendance of 200-1000 people at each event* Coordinated staging, set design, and equipment needs for events* Managed post-event follow-up.

Handled all aspects of customer care, including product education, website development, billing issues, and shipping concerns. Participated in cross-functional team projects to design purchasing promotions, develop and implement CRM systems, and create informational and training documentation. * Answered and documented incoming phone calls to customer.

Began as staff member, and was promoted to Front Desk Supervisor, then to Front Desk Assistant Department Head. * Provided friendly and inviting service to all Life Time Fitness members and guests* Maintained and provided upon request full knowledge of all club activities and schedules* Managed scheduling of staff of 25+ employees* Ensured front desk and.

Prairie Du Chien, WI

Served as solo telecommunications operator for Police Department. * Answered and documented all emergency and non-emergency calls to department, transferring callers to officers or other personnel as necessary* Answered and documented all radio communications between officers and dispatch* Served as dispatcher for City on-call fire and EMS departments, as.

Prairie Du Chien, WI

Assisted with administrative duties within department, including creation of intraoffice documents, organization of case files and citations, and creation and distribution of departmental policies and procedures.

Prairie Du Chien, WI

Served as part-time legal assistant. —Supported two-partner law firm by answering phone calls, accepting client payments, transcribing legal documents, organizing case files, scheduling appointments, and managing correspondence. —Served as a key stakeholder in the operations of the law firm, ensuring the efficient flow of legal proceedings and client.

Master Of Business Administration - Mba, Project Management, 4.0

Bachelor'S Degree, Psychology, Magna Cum Laude

Activities and Societies: Honor Roll, National Society of Student Leaders

Associate'S Degree, Criminal Justice/Psychology

Activities and Societies: Student Honor Society, Student Tutor

Bachelor'S Degree, Political Science And Government