Hi, I'm Jordan! My professional career has been in SaaS, primarily as an Account Manager, driving expansion and upsell opportunities with existing customers. In Oct. 2022 I transitioned into leadership and am now focused on coaching and guiding the success of a team of account managers. As an Account Manager, I've excelled in:- Strategically navigating accounts, uncovering growth opportunities, and tailoring solutions to meet evolving client needs.- Driving expansion within my book of business, leveraging a deep understanding of products to align with client objectives.- Running successful upsell initiatives, consistently exceeding targets and increasing account value through proactive strategies.As a manager, I've driven:- Leadership that empowers teams to deliver exceptional service, fostering a culture of excellence and customer-centricity.- Mentorship and guidance that nurtures individual potential, fostering a high-performance environment where every team member thrives.Outside of work, I enjoy traveling, playing pickleball, indoor climbing, pottery, boating, fishing, and reading.
Listed skills include Leadership, Solution Selling, Social Media, Salesforce.Com, and 20 others.