Jordan Flynn Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Admin Support to Central Referrals• Providing high quality customer service to the general public in relation to any queries regarding the status of their personal referral application.• Managing my own work to ensure that the delivery of objectives are met.• Providing accurate information in a professional and helpful manner by referring to organisational policies and procedures.• Working as part of a team to ensure that time sensitive objectives are met within the specified timeframe.• Ensure the highest level of privacy and discretion when processing sensitive information for patients. • Providing high quality and timely administrative support where required, for example filing and photocopying, diary management etc.• Liaising with senior staff members on a day-to-day basis.• Inputting data and maintaining a range of own in-house databases such as Soft Co, SwiftQue, spreadsheets and electronic filing systems to aid the storage and retrieval of electronic documents.• Recording and distribution of correspondence to GPs, Healthcare Centres and Hospitals when referrals are received, processing incoming mail / post, monitoring and managing electronic mailboxes and dealing with routine correspondence accurately and promptly and forwarding to relevant staff as appropriate.• Assisting in gathering and collating information.If information that is needed to process the referral is missing, liaising with the referrer to acquire the correct data to sort and process onto the correct primary care team. • Maintaining hard copy and electronic information systems to ensure a clear and organised file of all referrals received, that have been date stamped and forward to the relevant primary care team to process. • Having started the role in the midst of a cyber attack, I have proven to be adaptable to unforeseen changes that arise within the work environment

County Dublin, Ireland

As a Human Resource Assistant, my duties include; Working on a HR Information System updating employee details and maintaining digital and electronic records of employees.Managing probation reviews, pulling weekly SOP reports, and currently in-the-process of learning how to process absence and manage absence reports. Working on a Job Board, accurately and competently processing data entry such as job applications for potential candidates with updated information. Using Software such as Pharmapod, Canva, and Hootsuite to co-ordinate the companies social media profiles across various platforms, designing content and pre-planning posts in advance. Lastly, clerical tasks such as photocopying, filing, answering phone calls, employee features, audit checks for health and safety and preparing microsoft word/excel lists.

Ireland

Volunteering 6 hours a week, sorting through donations. After sorting the donations into different categories, I then steam, price and tag the items of clothing. As people enter the store, greet them in a friendly manner. When needed, help them with any questions or enquiries they had. Cover as a shop floor assistant at peak hours.

County Dublin, Ireland

Answered and forwarded incoming calls, providing any additional information that is needed.Assisted with helping collegues with any additional tasks needed. Worked in mailroom, sorting and categorizing mail for different departments throughout the organisation during peak office hours. Assisted and arranged meetings with staff and cliental which reduced time delays.

Professional Diploma, Transversal Skills

Jointly awarded Level 9 (NFQ) qualification by Technological University of Dublin and University College Dublin. The course is made up.

Ba (Honours) In Business, Business Studies, 2.1

Having successfully completed a Higher Certificate in Business, I had advanced entry into the 2nd year of the BA (Honours) Business.

Higher Certificate Business Studies, Business Studies, Merit

A two-year certificate course consisting of the following modules - Accounting 1, Accounting 2, Business Communications, Introduction.

Leaving Certificate

Completion of three honour level subjects and four ordinary level subjects.