Jordan Greene

Jordan Greene Email and Phone Number

Account Manager @ Brentwood, TN, US
Brentwood, TN, US
Jordan Greene's Location
Brentwood, Tennessee, United States, United States
Jordan Greene's Contact Details
About Jordan Greene

JORDAN T. GREENE, MBAQUALIFICATIONS SUMMARYExperienced results-oriented business professional specialized in delivering multiple complex business solutions on time and within budget. Infuses a motivational management style with a record of leading and building high-performing teams. Quickly grasp intricate concepts, analyze and translate ideas into results-driven initiatives. CORE STRENGTHS• Matrix project management• Revenue generating strategic negotiations• Attention to detail while maintaining larger objectives • Conceptualizing ideas and solutions for projects• Tailoring software requirements to meet project needs• Lean Healthcare and Six Sigma Green Belt certifications• Proven logic and strategic planning skills• Exceptional listener & communicator – both verbal & written• Dynamic interpersonal and leadership skills, with the ability to motivate various personality types

Jordan Greene's Current Company Details
GLOBAL FINANCIAL IMPACT, LLC – San Jose, CA

Global Financial Impact, Llc – San Jose, Ca

Account Manager
Brentwood, TN, US
Jordan Greene Work Experience Details
  • Global Financial Impact, Llc – San Jose, Ca
    Account Manager
    Global Financial Impact, Llc – San Jose, Ca
    Brentwood, Tn, Us
  • Parallon
    Manager Of Application Development
    Parallon Jun 2017 - Jun 2022
    Brentwood, Tn
    Provide supervision and structure to ensure initiatives progress throughout the project life-cycle and meet or exceed expected benefits. Plan and manage allocation of resources, making sure business needs are met and staff is fully utilized. Coach, train, educate and motivate business analysts to assist in reaching project goals and encourage career growth and development. Build and maintain relationships with internal and external development teams and vendors and encourage collaboration to create the most optimal solutions. Partner with support team to make sure completed projects are transitioned fully and seamlessly. Develop and refine business processes and workflows to increase efficiencies. Champion process improvement methodologies and the value added through structured business analysis.  Significantly elevated the performance of under-performing team members through focused coaching, motivation and goal setting, leading to increased production and quality of deliverables. Introduced, trained on and implemented new techniques, methodologies and tools which enabled team members to be more knowledgeable, effective and accountable. Instituted routine touchpoints with development partners, helping ensure priorities are aligned. Crafted a training program to successfully onboard new business analysts and educate them on departmental processes, tools, techniques and methodologies.  Created enhanced requirements and leading effort to combine, streamline and augment multiple administrative tools which will ultimately lead to improved staff productivity and engagement, as well as significantly improved manager visibility into staff bandwidth and project lifecycles.
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  • Accredo - An Express Scripts Company
    Patient Access Senior Supervisor
    Accredo - An Express Scripts Company Apr 2016 - Jun 2017
    Nashville, Tennessee
    Manage the day-to-day production and quality within the Patient Access Department. Manage and motivate assigned team members to assist in reaching production goals and encourage career growth and development. Resolve patient and client escalations promptly and effectively. Lead and participate in various functional and cross-functional projects, quarterly business reviews and strategic planning sessions. Analyze reporting data trends within team relative to quality to ensure efficiency and productivity requirements are maximized to benefit patients.
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  • Accredo - An Express Scripts Company
    Patient Access Supervisor
    Accredo - An Express Scripts Company Jun 2013 - Mar 2016
    Greater Nashville Area, Tn
    Manage the day-to-day production and quality within the Patient Access Department. Manage and motivate assigned team members to assist in reaching production goals and encourage career growth and development. Resolve patient and client escalations promptly and effectively. Lead and participate in various functional and cross-functional projects, quarterly business reviews and strategic planning sessions. Analyze reporting data trends within team relative to quality to ensure efficiency and productivity requirements are maximized to benefit patients.  Hire, train, review and manage a team of 30+ healthcare professionals, driving maximum performance and consistently exceeding annual performance requirements. Selected as project manager to develop a strategy and implement a program to eliminate backlog of more than 4,000 referrals, resulting in generating $83 million in annual revenue in 2014.  Developed a strategy, after negotiating consensus from five SBUs, and led effort to promote employee recognition, subsequently building loyalty and reducing resignations by 21% YOY. Created and streamlined enterprise-wide operating procedures, eliminating process uncertainties, elevating morale by creating job function consistency across corporate divisions, resulting in time savings that improved referral turnaround time by 17%. Developed, tested and deployed scripts for workflow automation software allowing staffing to be reduced by 31 employees, saving $1,782,083 annually, improving division-wide efficiency and customer satisfaction and reducing uncollectable A/R. Appointed to collaborate with the corporate business continuity team to develop a disaster preparedness plan for the metro-Nashville site.
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  • Accredo - An Express Scripts Company
    Business Analyst
    Accredo - An Express Scripts Company Sep 2008 - May 2013
    Greater Nashville Area, Tn
    Internally consulted with multiple departments to assess and prioritize their needs. Accountable for leading, planning, developing, deploying and managing quality system enhancements and logic flows, facilitating end-user acceptance testing and training, to improve system and employee efficiency and customer experience, all while ensuring compliance to existing practices. Evaluated multiple departments’ processes resulting in adoption of plans to remove non-value added steps which increased employees’ performance by 10% on average. Implemented a paperless billing process converting 4,000+ accounts, resulting in decreasing labor costs, cost-per-claim billed and billing cycles, while increasing accuracy and boosting cash flow.  Developed and instituted a company-wide process to track shipment issues and inventory adjustments, enabling executive management immediate visibility to associated costs, resulting in $180,000+ per year in cost savings. Key contact for divisions’ defects/production challenges, developing workaround strategies when enhancement funding was unavailable to avoid production stoppages, boosting quarterly earnings.  Represented bleeding disorders division on company-wide system enhancement calls to ensure their needs and requirements were incorporated into the final solutions.  Appointed as a key negotiator and empowered to offer pricing and terms to non-contracted payers to deliver on-time shipments to customers while ensuring cost-cutting practices were upheld.
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  • Accredo - An Express Scripts Company
    Senior Clearance Specialist
    Accredo - An Express Scripts Company May 2007 - Aug 2008
    Greater Nashville Area, Tn
    Verified eligibility and benefits, quoted benefits, obtained authorizations, processed claims, completed shipments and updated accounts in system as necessary.  Managed focus groups and improved processes, eliminating 900+ employee hours annually, resulting in 3.7% labor cost savings.  Identified and negotiated opportunities to gain authorizations to bill claims, ensuring reimbursement, mitigating bad debt while streamlining process flow. Analyzed and processed payer audits to meet compliance and eliminate bad debt risks. Test piloted software to automate billing processes, increase productivity and lessen errors.  Selected to onboard all new hires, providing a broad-brush stroke of the culture while also training them to perform their daily tasks, allowing them to achieve performance goals. Awarded the annual “Second to None Service” reimbursement Award in 2010 for excellence in customer service for dedication, cost-cutting tactics and streamlining processes.
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Jordan Greene Skills

Hipaa Healthcare Process Improvement Data Analysis Healthcare Information Technology Visio Training Team Building Leadership Access Quality Assurance Healthcare Management Customer Service Managed Care Medicaid Health Insurance Healthcare Industry Hospitals Microsoft Excel Medicare Management Business Analysis Project Management Cross Functional Team Leadership Software Documentation Revenue Cycle Medical Terminology Strategic Planning Analysis Strategy

Jordan Greene Education Details

Frequently Asked Questions about Jordan Greene

What company does Jordan Greene work for?

Jordan Greene works for Global Financial Impact, Llc – San Jose, Ca

What is Jordan Greene's role at the current company?

Jordan Greene's current role is Account Manager.

What is Jordan Greene's email address?

Jordan Greene's email address is jo****@****ome.com

What is Jordan Greene's direct phone number?

Jordan Greene's direct phone number is +161583*****

What schools did Jordan Greene attend?

Jordan Greene attended Belmont University - Jack C. Massey Graduate School Of Business, Tennessee Technological University.

What skills is Jordan Greene known for?

Jordan Greene has skills like Hipaa, Healthcare, Process Improvement, Data Analysis, Healthcare Information Technology, Visio, Training, Team Building, Leadership, Access, Quality Assurance, Healthcare Management.

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