Jordan Hook Email & Phone Number

Richmond, Virginia, Us

• Serve as the point of contact for all internal and external non-game events at The Diamond• Manage master calendar for the facility including Flying Squirrels games, VCU games, amateur games and tournaments, non-game events and blackout dates• Respond to facility rental inquiries in a prompt and professional manner• Provide cost estimates to clients for use of the facility including but not limited to parking lots,concourse, seating areas and field• Assist with planning, logistics and general event management• Coordinate with internal departments such as Food & Beverage, Field Operations and StadiumOperations to ensure all event needs are sufficiently met• Ensure facility is restored to game readiness following non-game events including cleaning ofseating bowl, restrooms and concourse and proper staging of all event materials such as tablesand chairs• Serve as day-of on-site contact for events that require internal access to the facility• Plan and manage Flying Squirrels’ on-site non-game events such as the annual Block Party,Squirreloween and Coats for Kids• Collaborate with members of the Flying Squirrels Charities committee to plan and managecharity fundraising events such as the Have Funn Go Putt Golf Tournament, Dinner on theInfield, Turn Left Golf Tournament and Hot Stove• Work with Creative Services, Communications and Marketing departments to plan andimplement promotional strategy for all internal events

Winter Springs, Florida, Us

•Plan, design and produce both Signature and Program Events including festivals, galas, golf tournaments and luncheons;•Work with President/CEO to develop event content and programming while managing all project delivery elements;•Continue established sponsor relationships and develop new relationships, leading to increased sponsorship revenue;•Facilitate permitting processes with City and County officials;•Develop marketing campaigns for events and sponsors;•Wrap up P/L and Budget after each event and keep records of all expenses and revenue received by the Chamber for each event;•Perform other duties as assigned

Winter Springs, Florida, Us

•Completed daily office responsibilities such as answering phone calls, filling requests, recording reservations, organizing files, maintaining the office, etc.;•Planned, designed and produced both Standing and Program events while managing all project delivery elements;•Developed marketing campaigns for events and sponsors;•Managed social media, website advertising, President/CEO's videos and various forms of communication;•Researched and draft reports including annual report;•Engaged in positive relations with members and sponsors;•Oversaw special projects and events

New York, Ny, Us

• Supervised and led 10-15 employees to high performance levels;• Conducted suite visits and met suite holders to ensure complete satisfaction with their experience;• Maintained regular contact with suite holders and identified opportunities to deliver added value to relationships;• Organized and updated game day portfolios using Excel, Word and Publisher

Norwood, Massachusetts, Us

• Coordinated 50 events throughout 2 banquet spaces, including weddings, reunions and corporate meetings;• Planned and executed guest’s parties by organizing menus, spaces and special requests;• Monitored dining room and guest flow to maximize table usage and minimize wait times by 40%;• Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using POS

Winter Springs, Florida, Us

•Coordinated services for events, such as tent rentals, signage, displays, printing and map design, and organizing registration for event participants;•Designed and implemented efforts to publicize events and promote sponsorships;•Trained and supervised volunteers and support staff required for events

Orlando, Florida, Us

• Participated in all aspects of game day operations, including guest assistance, credentials, social media, Chuck-a-Puck and floor operations;• Collaborated with the Marketing Director to expand social media and marketing efforts to maximize exposure and reach;• Welcomed visitors to the office, communicated arrival to team and managed visit expectations;• Prioritized tasks and carefully managed time to consistently meet delivery dates

Bachelor'S Degree, Event Management

High School Diploma