Interaction Design Graduate AI (I-300)Issues in Collaborative Design Graduate TA (C-381)

We don't design for the user but with the user. HbD takes a human centered approach to solve any problem that comes our way. We take pride in embracing the ambiguity of an ever evolving environment to design the best solutions and products with our clients.

I make high end furniture with ethically sourced wood. Every piece has been from a log I collected, milled, and sustainably dried to create functional art.

Conducting materials research for novel large scale sculptural furniture.Helping fabricate custom furniture for various large local institutions.Continuing my education as a designer by using Human Centered Design methods to create engaging projects for the community.

Conducted in-depth qualitative research to identify and understand challenges faced by various companies and institutions in the US, employing human-centered design principles.Utilized a range of qualitative research methods such as, user interviews, digital surveys, and participatory workshops to gather rich insights and inform the design process.facilitated ideation and brainstorming sessions, fostering a collaborative and inclusive environment that encouraged diverse perspectives and creative problem-solving.Worked on multiple projects simultaneously, ensuring adherence to project timelines, deliverable quality, and client satisfaction.

Coached and mentored an intermediate skilled youth climbing team, nurturing their technical skills, physical conditioning, and mental resilience to prepare them for competitive climbing events.Conducted regular practice sessions, providing hands-on instruction and guidance on climbing techniques, route reading, problem-solving, and safety protocols.Collaborated with parents and guardians to ensure clear communication regarding training schedules, progress updates, and competition logistics.​Acted as a positive role model, promoting values such as discipline, perseverance, and respect both on and off the climbing wall.

Worked within Apple's college organization as a Tier 1 Technical Advisor and Account Security Specialist, providing exceptional customer service and technical support to Apple customers.Collaborated with cross-functional teams, including engineering, product development, and quality assurance, to escalate and resolve complex technical issues faced by customers.Contributed to the development of internal knowledge base articles and troubleshooting resources, sharing insights and best practices with colleagues to enhance team efficiency and customer support capabilities.

Personally facilitated the needs of over 3000 clients during a span of two years, consistently delivering exceptional instruction and guidance to ensure significant improvements in clients' snowboarding abilities.Assisted clients in mastering fundamental snowboarding techniques, including proper stance, turning, stopping, and navigating various terrain features.