Jordan Jung Email & Phone Number

Atlanta, Ga, Us

San Francisco, Ca, Us

I lead DesignOps initiatives for Chick-fil-A’s digital experience design team. My responsibilities include the creation and continuous refinement of Figma component libraries, where I establish guidelines, components, and patterns that drive consistency and scalability. I work closely with cross-functional teams—product managers, engineers, and product designers—to translate product requirements into a cohesive design system. Through regular component audits, I proactively identify and resolve inconsistencies, ensuring a unified user experience. Additionally, I mentor and collaborate with designers, helping them elevate their skills and maintain adherence to design system standards. I also partner with product and brand teams to ensure that design foundations and components align with broader design efforts, preserving a cohesive visual language and enhancing the overall customer experience.

San Francisco, Ca, Us

I spearheaded the initial redesign of Chick-fil-A’s product detail page for app and web platforms. I conducted a comprehensive audit of the digital menu experience and led user testing sessions as the moderator, ensuring insights directly informed design decisions. My contributions also included optimizing the order delivery workflow, improving emergency supply messaging, and facilitating the migration of the component library from Sketch/Abstract to Figma.

As a remote contractor at Unfold, I collaborated with a talented team of product designers, brand designers, illustrators, and Webflow developers. I crafted layouts and validated user flows by conducting competitive analysis, building wireframes and prototypes, and processing stakeholder feedback. My client work spanned diverse industries, from designing a mobile app in the health and fitness space to developing a suite of digital properties for a multinational pharmaceutical company.

San Francisco, California, Us

I led preliminary discovery for an internal services tool, collaborating closely with project management to define key edge cases. I developed a series of wireframes and prototypes to effectively communicate and validate potential workflow solutions.

Atlanta, Ga, Us

Midway though my tenure at ShootProof, I transitioned from engineering to product design. I designed software tools for the studio app and client gallery platforms. I created design mocks and assets in Sketch, and facilitated seamless project handoffs via Zeplin. I collaborated with UX, engineering, and QA to establish a design system rooted in the principles of atomic design. Additionally, I documented design patterns and guidelines in Confluence, Sketch, and Figma.

Atlanta, Ga, Us

As a front-end engineer at ShootProof, I developed features for the studio app, including marketplace, contracts, and invoices. I collaborated closely with the product design team to translate design specs into functional, high-quality code. My tech stack involved a combination of AngularJS, SCSS, Jasmine, Gulp, and GitHub Enterprise.

At a small startup, I contributed to the development of a language-learning app for iOS and Android, where I built the user interface using Appcelerator's Titanium SDK. Additionally, I rebuilt the company website using Zurb Foundation and CodeKit.

Houston, Texas, Us

I collaborated with technical leads and business analysts to troubleshoot and resolve bugs in the Claims and Financial subsystems of the Georgia Medicaid Management Information System (GAMMIS). My work primarily involved programming in C/UNIX.

As an intern, I developed custom PHP forms for CMS sites built on WordPress, Joomla, and Magento.

West Hartford, Us

I addressed and fixed defective code in the Claims subsystem of the Florida Medicaid Management Information System (FLMMIS). Additionally, I managed the daily, weekly, and monthly reporting for claims batch cycles.

Bs, Management Information Systems

Aa, Graphic Design