Jordan Kilpatrick Email & Phone Number

Honolulu, HI, US

Honolulu, Hawaii, US

Focus on your business...we'll take I.T. from here.

Hired to modernize mission-critical IT operations in support of security and life-safety service-company with 10,000+ business and residential customersIT Re-alignment: Sharply adjusted IT architecture, roadmap and operations to align with CEO vision and strict regulatory requirements.Operational Improvements: Systematically stabilized business critical.

• Proposed, planned, and implemented an email migration to Office 365 for a 500 seat national retailer

New York, NY, US

• Implemented business-aligned IT solutions for a high-growth (inter)national advertising agency2002 - 2006: Hyper growth phase with several years of 75% - 100% revenue increases
• Enhanced agency time-to-market by migrating end-user systems to effectively meet business needs
• Integrated and standardized major back office systems to reduce operational costs
• Envisioned, designed and implemented first user-accepted workflow management system2007 - 2010: Rapid US expansion continues plus acquisitions in Europe and Canada.
• Promoted to Vice-President in recognition of effective leadership and cultural understanding
• Implemented Sarbanes-Oxley IT controls and continued with no Significant Deficiencies through 2013

IT consultancy specializing in supporting publishing and creative industry companies.Provided systems support for metro-area publishers, ad agencies, and design firms

• Pioneering company producing high-quality personalized photo books and calendars
• Replaced SneakerNet and installed ethernet network for all systems
• Implemented Windows NT 4 integrated authentication for all workstations across 2 offices
• Replaced isolated ISP POP email accounts with Windows-integrated Novell GroupWise email system for all users

• Increased the efficiency and reliable delivery of high-quality billable color output services
• Installed company’s first LAN, replacing disk-based SneakerNet for all workstations
• Implemented MS Small Business Server (Exchange email, MS Proxy, and NT authentication) for all company workstations
• Integrated Exchange Server with internet using MS Proxy to enable customer communications

• Networked all company workstations, servers and high-end printers
• Implemented customer-facing FTP solution to enable same-day deliveries

• Upgraded office to switched ethernet network from Apple LocalTalk serial
• Installed / administered file servers, backups and optical archive
• Developed networked multi-user ticketing/production management database
• Implemented internal corporate email using Novell GroupWise
• Enabled internet gateway for email & file transfer with customers and vendors

Washington, DC, US