Jordan Lane

Jordan Lane Email and Phone Number

Accelerating Product Adoption, Retention and Growth | Email Expert | Operational Excellence | Board Member | Non-Fiction Writer | Let's Connect @ Epsilon
About Jordan Lane

Data-driven senior level success manager, marketer and business person with hands on experience in e-commerce, people management, project management, testing, social media, scrum management, business development, AI, CRM, SaaS, integrated marketing, testing and optimization, and leading high performing and passionate teams. Managed a variety of dynamic and challenging local and global teams as well as building innovative and highly-profitable marketing programs across a variety of marketing verticals. I am a compassionate, fair, and astute manager who always gives my best and leads by example.- Earned the rank of Eagle Scout from the Boy Scouts of America (only the top few percentage earn this prestigious rank)- Earned a Master’s Degree with honors- Achieved the Experian 100% Sales Achievement Award multiple times- Won the prestigious Experian Pinnacle Award - Six Sigma Green Belt training- Active in my community. We can all make the world a better place.- Wrote four unique, nonfiction books (Talk Story – Maui: Tuesday August 8th to Friday August 11th 2023 Lahaina – Ka’anapali, 52 Days: The Cancer Journal a True Story, Be Awesome! at Work and in Life, The Babysitting Bible) You can find them on amazon.- Owned, launched, developed and operated an excellent email marketing blog - www.EmailMoxie.com (up to 2012) This was when email was in its infancy. I am a trailblazer in this industry.- Earned a California Real Estate Salesperson licenseCore competencies include: ● Exceptional Success Management ● Strategic Marketing & Sales Strategy ● RFP Processes Management ● Effective People Leadership● Organizational Excellence ● Outstanding Client Relations and Service● Dynamic Presentation Skills ● Strategic Planning ● Impactful Communication ● Actionable Data Analysis ● Critical Thinking ● Accurate Forecasting ● Skillful Negotiations ● Digital Strategy ● Operation ExcellenceACCOMPLISHED CUSTOMER SUCCESS PROFESSIONAL, PEOPLE MANAGER and PROJECT MANAGERSuccessfully and consistently renewed and expanded client spend. Managed and motivated a team of individuals supporting diverse, Enterprise clients. Extensive and professional project management and digital strategy success in online marketing, CDP, mobile apps, POS systems, email marketing, analytics, digital media, SMS, AI, online and offline, SaaS platforms and social media.

Jordan Lane's Current Company Details
Epsilon

Epsilon

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Accelerating Product Adoption, Retention and Growth | Email Expert | Operational Excellence | Board Member | Non-Fiction Writer | Let's Connect
Jordan Lane Work Experience Details
  • Epsilon
    Director, Email Program Delivery And Production Management
    Epsilon Jul 2024 - Present
    Irving, Texas, Us
  • Blueshift
    Senior Customer Success Manager
    Blueshift Apr 2021 - Jul 2024
    San Francisco, California, Us
    Lead client growth, success, and renewals for Blueshift, leveraging patented AI technology for unified customer data across channels. Foster and maintain C-Suite relationships.
  • Bridg
    Director Of Customer Success
    Bridg Sep 2018 - Apr 2021
    Los Angeles, California, Us
    Supported, renewed, and expanded Enterprise restaurant clients at Bridg, a CDP startup acquired by Cardlytics. Enabled retailers to understand and market to their known and unknown customers.- Responsible for the management of key client relationships across email, mobile, media and CDP- Provide technical and marketing related advice and recommendations- Scrum management- On-boarding - plus much moreUsing point-of-sale (POS) transaction data and proprietary database of 235m+ individual consumers and their payment identities, Bridg identifies the individual customer behind the transaction and builds a unified customer profile which includes historical sku level purchase history, demographics, location, spend, and competitive details. Bridg empowers our clients to be able to understand and market to their known and unknown customers.
  • Epsilon
    Manager Of Technical Project Management
    Epsilon Dec 2017 - Sep 2018
    Irving, Texas, Us
    - Managed agile digital asset projects for an Enterprise telecom client- Responsible for the management, planning and execution of digital projects primarily focused on email- Provide technical and marketing related advice and recommendations- I am the go to source for all things digital marketing
  • Revolutioncredit
    Email Deliverability Consultant
    Revolutioncredit Nov 2017 - Dec 2017
    Irvine, California, Us
    Investigated, troubleshooted and consulted on email deliverability issues and concerns primarily around Gmail. Contract role.
  • Cheetah Digital
    Senior Manager Client Services And Customer Success
    Cheetah Digital Jun 2016 - Oct 2017
    Chicago, Illinois, Us
    -Oversaw all aspects of client services and maintain strong connections with C-Suite leadership.-Responsible for hiring, supervising, and motivating employees across multiple locations, including New York, California, Colorado, and Costa Rica.-Effectively address client concerns and situations, ensuring their satisfaction.-Continually enhance my technical expertise in Cross Channel Marketing and CRM systems.-Provided support for both new and existing business development efforts, including sales scoping, contract reviews, and statement of work creation and enforcement.- Served as a dedicated senior leadership contact for project discussions and offer valuable advice and strategic insights.-Deeply involved in budgeting and invoicing processes.- Extended support to a diverse range of client verticals, including B2B, B2C, entertainment, telecommunications, media, logistics, and more.My management philosophy can be summed up as follows: "Fulfill your commitments, prioritize honesty, and strive for excellence in the first attempt."
  • Experian
    Manager Of Client Services And Customer Success
    Experian Oct 2013 - Jun 2016
    Costa Mesa, Ca, Us
    - Continued to develop extraordinary management skills. - Provided strategy, actionable best practice guidance and support to clients. This includes detailed reporting, actionable and insightful product recommendations, and a solid go to market strategy. For example, each month I would create and present a monthly 'trending now' presentations about industry news, the clients specific results, strategic recommendations and best practices for a large client in the telecommunications space. - Became an expert in invoicing and invoicing reconciliation. - Provided and demonstrated impeccable client service. - Honed skills in dealing with difficult decisions, individuals and situations.
  • Experian
    Client Relationship Manger - Client Partner
    Experian Aug 2010 - Oct 2013
    Costa Mesa, Ca, Us
    Management position that allowed me to learn and develop my strong people management and project management skills. In this role I was responsible for not only flawless email and cross-channel campaign execution but also took on people management responsibilities. I also started to sharpen my data analytic skills and strategic recommendations.
  • Experian
    Associate / Senior Associate
    Experian Jul 2005 - Aug 2010
    Costa Mesa, Ca, Us
    This was an individual contributor role. I built, tested, and executed my clients email and cross-channel marketing programs. This included managing multiple complex and dynamic projects flawlessly. Providing superior customer support. Working with HTML and light coding. I was an opt-in email creating, auditing and mailing machine that worked in unison with clients, agencies, other social media channels and internal coworkers.
  • Email Moxie.Com
    Founder And Consultant
    Email Moxie.Com May 2009 - Dec 2012
    EmailMoxie.com is an email marketing blog that I developed, launched, marketed, and ran. This was created during a growth and exploration time in the email space. Email was at its infancy and I was in the forefront of this space. EmailMoxie.com was not built for profit but instead for education, learning, sharing, collaboration and fun. It was a wonderful place to go for Email Marketing Knowledge, Best Practices & Tips and can still be accesses today.
  • Shorewood Realtors
    Real Estate Agent
    Shorewood Realtors Dec 2004 - Jul 2005
    El Segundo, Ca, Us
    I was a commercial and residential real estate agent. - Interacted with a large amount of people- Gained knowledge of financial transitions- Mastered the ins and outs of property management, selling and buying
  • Luna Imaging, Inc.
    Senior Production Editor
    Luna Imaging, Inc. Sep 1999 - Jul 2005
    Los Angeles, Ca, Us
    Luna transforms digital assets into vibrant digital collections. It’s a powerful web-based alternative to traditional digital asset management systems that only focus on managing content.Responsible for all documentation, support, product quality for Luna Insight software. Including timely and appropriate customer correspondence, astute front line support, impeccable technical troubleshooting and phenomenal quality control.

Jordan Lane Skills

Email Marketing Online Marketing Web Analytics Digital Marketing Crm Social Media Digital Media Web Marketing Mobile Marketing Lead Generation Customer Relationship Management Digital Strategy Account Management Strategy Blogging Sem Google Analytics Online Advertising Management Project Management Email Strategy Ppc Email Marketing Software Email Clients Budget Management Fundraising Publishing Public Relations Operations Management

Jordan Lane Education Details

  • Loyola Marymount University
    Loyola Marymount University
    English
  • California State University-Dominguez Hills
    California State University-Dominguez Hills
    Masters Of Public Administration
  • Trinity College Dublin
    Trinity College Dublin
    History And General Studies Of Ireland
  • Saint Francis High School
    Saint Francis High School

Frequently Asked Questions about Jordan Lane

What company does Jordan Lane work for?

Jordan Lane works for Epsilon

What is Jordan Lane's role at the current company?

Jordan Lane's current role is Accelerating Product Adoption, Retention and Growth | Email Expert | Operational Excellence | Board Member | Non-Fiction Writer | Let's Connect.

What is Jordan Lane's email address?

Jordan Lane's email address is jo****@****ift.com

What is Jordan Lane's direct phone number?

Jordan Lane's direct phone number is +131038*****

What schools did Jordan Lane attend?

Jordan Lane attended Loyola Marymount University, California State University-Dominguez Hills, Trinity College Dublin, Saint Francis High School.

What are some of Jordan Lane's interests?

Jordan Lane has interest in Www, Cooking, Electronics, Gardening, Emailmoxie, Home Improvement, Com, 52daysthecancerjournal, Http, Take A Look At Http.

What skills is Jordan Lane known for?

Jordan Lane has skills like Email Marketing, Online Marketing, Web Analytics, Digital Marketing, Crm, Social Media, Digital Media, Web Marketing, Mobile Marketing, Lead Generation, Customer Relationship Management, Digital Strategy.

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