Jordan Lara Email & Phone Number

Sydney, NSW, AU

• Producing, writing, editing and posting articles, videos, photos, graphics and media content that aligns with pop-culture, trending topics and the iHeart brand
• Consistently pitching and producing ideas for digital content and podcasting
• Entertainment reporting online & at industry events with the ability to interview talent
• Presenting a unique and on-brand tone of voice for the iHeartRadio audience
• Representing iHeart at industry and red carpet events for digital content
• Producing TikTok's & Reels to tell stories, breaking the latest entertainment/pop-culture news

• Digital content and social media management for iHeartRadio
• Execute music, podcast and entertainment campaigns
• Assist in the delivery of robust and continually improving customer lifecycle programme that delivers increased engagement (Time Spent Listening, social engagement) with the iHeartRadio service
• Assist the Customer Experience Director to execute strategies that grow audiences and customer engagement metrics against KPIs
• Constant analysis and reporting on campaign effectiveness and work closely with Customer Experience Director to ensure personalisation is at the core of all our campaigns.
• Lead and develop regular WIPs with key account managers for iHeart’s DMP systems.

• Managing Guardian subscribers, members and contributors in Australia, New Zealand and across the APAC region using CRM systems Salesforce and Zuora
• Working alongside the marketing director in up-sell and cross-sell campaigns, advocacy ideas and offers
• Building and maintaining strong relationships with internal, external, local and international stakeholders
• Contributing to the marketing campaign analysis
• Presenting PowerPoint’s and pitching new ideas, plans for client acquisition and retention
• Assisting with Guardian promotional events

Sydney, Australia

• Provide exceptional customer service and advice
• Answering emails and phone-calls
• Staff rostering and general admin
• Lodging of cruelty complaints and escalating urgent reports to Inspectorate or other relevant agencies
• Liaise with Inspectors and Shelter staff to ensure effective communication of relevant matters
• Building and maintaining strong relationships with internal, external stakeholders

Sydney, Australia

• Achieve store sales, profit targets and budgets
• In conjunction with the Head of Retail, review and analyse daily, weekly, monthly and seasonal store trading and operational reports to identify opportunities to increase sales and drive profitability
• Coach and motivate store team to understand and achieve individual sales budgets and targets (Average Transaction Value & Units Per Transaction)
• Ensure rosters are prepared and monitor individual staff productivity (sales per hour)

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Bachelor Of Communications: Information Media, Communication And Media Studies

Diploma Of Counselling, Mental Health Counseling/Counselor

Higher School Certificate, Regular/General High School/Secondary Diploma Program