Jordan Legros Email and Phone Number
Jordan Legros work email
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Jordan Legros personal email
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Highly motivated and talented individual empowered with hard-working, dedicated, and well expansive professional skills. A goal-oriented professional with experience in project management, program management, budget handling, and data analysis.Graduated Bachelor of History and Russian at the Evergreen State College.I am very passionate about passionate about leveraging data-driven insights to drive program success and deliver measurable results. With a strong background in data analysis and a keen eye for detail, I possess the expertise to collect, analyze, and interpret large datasets to extract meaningful information. I have a proven track record of identifying patterns, trends, and opportunities that inform program optimization and decision-making.As a strategic thinker, I am adept at conducting comprehensive research and employing advanced statistical techniques to generate valuable insights. I have hands-on experience with data visualization tools and techniques, transforming complex data into clear and concise visualizations for effective communication and decision-making.My Key Highlights are:• Able to work independently and as part of a team with strong communication skills.• Capability to deliver a very high level of performance in a very demanding environment.• Provide essential team leadership and support through effective interpersonal, and leadership abilities.• Proficiency in presenting data visually through charts, graphs, and dashboards.• Knowledge of data management principles and best practices, including data collection, cleansing, transformation, and storage.Expertise:Problem-Solving, Creative Thinking, Team Leadership, Project Management, Program Management, Data Profiling & Validation, Customer Service, Communication, Staff Training & Development, Report Writing & Documentation, Data Cleaning & Wrangling, Data Visualization, Risk Assessment & Mitigation, Cost Estimates & Budgets, Data Analysis, Statistical Analysis, Logistics, Process Documentation, Management, Staff Training, Triage, Scheduling, Strategic Planning. Billing,Collections, Medical Insurance, Program Implementation and “roll out” supportTechnical Skills: Microsoft Office Suite, Google Suite, SEO, UI & UX, Constant Contact, Salesforce, Asana, Basecamp, Microsoft Project, Planner, Teams, Bookings, SharePoint, Ariba, Final Cut Pro, Animoto, Discord, Resolve, Photoshop, Motion, Zen DeskIf you would like to hear more from me, please reach out via email legros.jordan@gmail.com.
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Activity InstructorThe Associated Recreation CouncilSeattle, Wa, Us
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Owner, Videographer, PhotographerHawthorne Films 2012 - PresentI own and operate a multi media production company offering a wide array of creative services in both production and post production.
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Professional Game MasterStartplaying Oct 2020 - PresentSan Francisco, UsOrchestrated and facilitated over 150 meticulously organized remote gaming sessions for both individual and corporate client engagements.Assumed responsibility for guiding players through the onboarding process, ensuring seamless integration with various platforms and applications utilized during the events.Employed effective moderation techniques to foster constructive discussions and troubleshoot technical inquiries, thereby maintaining a smooth and engaging session experience.Demonstrated adeptness in teaching novel games to clients spanning diverse age groups and varying levels of technical proficiency.Spearheaded community growth and communication initiatives by establishing dedicated Discord servers for each game while also overseeing pricing and scheduling for individual gaming sessions.
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Training Program SpecialistUniversity Of Washington Feb 2023 - Aug 2023Seattle, Wa, UsOversee the operational facets of a structured learning program under the guidance of the Director of Education and TL1 and KL2 faculty.Develop and implement data collection protocols and standardize data management procedures, ensuring the accuracy, consistency, and integrity of program data.Orchestrate recruitment efforts for the structured learning program by leveraging events, collaborations, and networking contacts while providing assistance with supplemental applications for relevant structured training programs such as NIH and others.Collaborate closely with the ITHS Manager of Communications to uphold the integrity of the ITHS Structured Training Program website and marketing materials.Implement strategies to continually enhance program processes, guaranteeing adherence to ITHS standards for consistency and excellence in educational offerings.Conduct comprehensive data analysis to identify trends, patterns, and insights within program data, providing valuable information for decision-making and strategic planning. -
Program Coordinator, Amazon Devices BetaAmazon Feb 2022 - Feb 2023Seattle, Wa, UsConducted comprehensive program audits to ensure accuracy and compliance while devising and implementing effective strategies to enhance participation through the utilization of gamification techniques and task-based incentives.Demonstrated strong proficiency in composing, revising, and disseminating program communications while effectively coordinating the distribution and retrieval of program-related devices and equipment.Successfully orchestrated seamless transitions of program operations to new internal tools while efficiently managing access permissions and coordinating the shipment of devices to diverse cohorts of testers across national and international locations.Supported the development and implementation of predictive models and algorithms to forecast program outcomes and identify opportunities for optimization and growth.Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones. -
Project AnalystUniversity Of Washington Mar 2020 - Oct 2020Seattle, Wa, UsConducted a thorough analysis to assess project feasibility and establish realistic timelines, as well as identify and define project requirements, scope, and objectives. Ensured the fulfillment of clients' needs throughout the project lifecycle, closely monitoring project progress and generating comprehensive documentation, plans, and reports.Collaborated with the Project Manager to identify and resolve any obstacles hindering project progress.Supported the Destination: One Beacon Team and Project Manager by effectively managing all relevant legal documentation, such as contracts and terms of agreement.Developed and initiated projects, managed costs, monitored performance, and achieved project deadlines by coordinating with contractors to manage performance.Conducted comprehensive data analysis for various projects, utilizing advanced statistical techniques and tools to extract meaningful insights and identify key trends.
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Program Coordinator, Facilities Customer Care TeamUniversity Of Washington May 2019 - Feb 2020Seattle, Wa, UsManaged customer inquiries, maintenance, and construction requests through diverse technological channels such as phone, email, chat, text, and web forms, ensuring timely and professional responses.Assisted in the administrative oversight of all UW Facilities projects, encompassing meticulous data entry, consistent communication management, and meticulous quality reviews.Collaborated closely with cross-functional teams to identify project requirements and design data collection strategies aligned with project objectives.Conducted comprehensive data analysis for multiple projects, utilizing advanced statistical methods and data visualization techniques to extract meaningful insights.Drafted project reports to identify successful outcomes, insights, and future recommendations.Coordinated material procurement and required services for projects within budget requirements.
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Board Member And Video Marketing ConsultantNew Dawn Guatemala Jan 2016 - Jan 2019Seattle, Washington, UsServed on organization's board of directors. Translated documents from English to Spanish and vice versa Coordinated delivery of scholarships to Guatemalan youthFilmed and produced historical documentary and marketing videos about the indigenous refugee community along with coordinated social media outreach and website management -
Project CoordinatorUniversity Of Washington Sep 2016 - Feb 2018Seattle, Wa, UsWork here as a project coordinator has included working closely with the Program Manager, Principal Investigator, stake holders and departmental staff to facilitate the development of a premiere resource hub for practice transformation.
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Psr IiUniversity Of Washington Apr 2014 - Aug 2016Seattle, Wa, UsDuties are as follows: Register patients; verify, collect and update demographic information. Collect co-payment or other patient liabilities, payment posting billing and DME claim submission to state and private insurance.Respond to patient questions; provide directions to specified areas assist patients and families with telephone calls; maintain confidentiality of patient information.Provide telephone screening of patient medical problem and severity of condition; schedule new, return, ancillary and procedure appointments consistent with patient needs and scheduling guidelines and maintain schedule by entering cancelled and rescheduled appointments.Triage patient telephone calls to clinical staff; obtain necessary information for the return call.Facilitate patient check-in and check-out including all necessary patient paperwork which may include charge documents;Perform general clerical duties such as answering and screening telephone calls, processing the mail, assembling and sending information to patients.Primary contact person and process development on low income client program as well as scheduling and billing for employee health clients.
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Customer Service RepresentativeThe Polyclinic Nov 2008 - Aug 2009Seattle, Wa, UsBilling and customer care. -
Consumer Experience RepresentativeWizkids, Inc. Apr 2007 - Oct 2008Hillside, New Jersey, Us• Retailer, Approved Play, Envoy and Consumer Support E-Mail, Phone Calls & Voice Mail• Utilized WizKids website and database for investigation, tracking and information• Forum Moderation and Posting as Needed• Placed orders for Prize Support• Update Customer Support Database Regularly• Enter information into customer support database for tracking purposes• Communicated recurring issues to entire Customer Support team and others as required• Assistance with other player focused customer service duties as needed -
Senior Consumer Experience RepresentativeWizkids, Inc. Apr 2007 - Jul 2007Hillside, New Jersey, Us•Worked with Marketing and Brand development teams to design new programs and volunteer activities•Updated and maintained program documentation •Maintained knowledge of a rules and actively participated in play testing as assigned•Handled escalated organized play and consumer support requests •Collected and analyzed data and prepared reports•Actively investigated and addressed fraud issues•Coordinated moderation of all company forums •Ensured appropriate quantities of promotional material were manufactured and distributed to support Organized Play •Maintained stock levels of promotional items•Ran a monthly shipment to recipients of promotional support items worldwide•Worked with international and domestic distributors to support strategic goals. •Worked with Web Applications Development team to streamline and improve online program tools•Managed Consumer Experience department personnel•Maintained online company support database
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Customer Service LeadSeattle Primary Physicians, P.L.L.C. - Seattle Washington Aug 2006 - Apr 2007•Lead a customer service department handling all incoming patient communications•Established and implemented the customer service work streams •Master scheduler responsible for maintaining schedules •Demonstrated strategic thinking when implementing schedule modifications to ensure timeliness, accuracy and ease of use•Updated registration and insurance information data to ensure current and accurate status•Troubleshooting and correction of pending patient balances•Fulfillment of patient requests regarding billing and account information (i.e. records)•Maintained service call database that encapsulated type and number of insurance requests•Handled all incoming service related calls with first call resolution or triage to appropriate department •Updated patient records with action taken or suggested action for follow-up•Received and resolved an average of 25 phone calls per day as well as facsimiles and e-mail requests
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Csr/BsrVirginia Mason Medical Center Nov 2000 - Apr 2006Tacoma, Washington, Us•Phone triage and scheduling•Inventory and reordering of medications and supplies•Processing of co-pays, fees and insurance updates•Assisting providers in daily clinic operations and minor procedures•Preparation of injections, procedures and instruments •Orthotic work as directed by providers •Processed lab slips and organized x-rays and charts•Roomed patients in preparation for the provider•Took vital signs and history•Centralized registration and triage of patients•Updated patient information and insurance updates•Supported company-wide computer training project -
Convention Support, Playtesting, DevelopmentDeep7 1997 - 2002Creative contributor, playtester, and developer of game content. I was also the convention team lead.
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Move ManagerHeery International Jun 2000 - Oct 2000Atlanta, Ga, Us•Resource and information management•Worker scheduling and coordination•Shipping and receiving •Hospital move survey team: Denver, Colorado and Puyallup, Washington -
Retail Sales AssociateWizards Of The Coast Game Center Jan 1998 - Jun 2000Bellevue, Washington, Us•Customer service and reception•Sales, inventory, shipping and receiving •Events planning, coordination, and execution -
Game Guide / Technician /BusserEntros Nov 1997 - Jan 2000•Bussed tables at large functions•Cleaned and performed routine maintenance of games•Troubleshooting on game malfunctions•Only person to run the on site photo booth at a profit•Corporate photography •Bulk photo order processing and shipping
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Retail Sales AssociateWizards Of The Coast 1998 - 1999Events and retail customer care.
Jordan Legros Skills
Frequently Asked Questions about Jordan Legros
What company does Jordan Legros work for?
Jordan Legros works for The Associated Recreation Council
What is Jordan Legros's role at the current company?
Jordan Legros's current role is Activity Instructor.
What is Jordan Legros's email address?
Jordan Legros's email address is le****@****ail.com
What skills is Jordan Legros known for?
Jordan Legros has skills like Event Planning, Management, Customer Service, Training, Editing, Marketing, Social Networking, Social Media, Video Games, Creative Writing, Microsoft Office, Time Management.
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