• Optimizing Fidelity operations via automation, reducing paper processing and call loads. Utilizing AWS suite, Fidelity's LWC Java framework, and Camunda BPMN engine.• Leading a team to plan monthly events that encourage technical knowledge share, team building, and leadership strategy distribution. • Served as a technical mentor for Javascript and BPMN development in the Fidelity MADE Program that converts non-technical employees into developers.

Harmonee is building a SaaS platform to revolutionize the insurance industry.• Followed Agile methodology to design and implement Angular + Firebase web application into market with one other co-founder.• Assisted with developing go-to-market strategy and roadmap enrolling over 100 users onto new platform and performed over 500 user and expert interviews leading to beta product development cycle.

• Working as an independent contractor to design websites, mobile apps, and live streaming solutions for small businesses.• Developed Virtual Closet IOS and Android application using the Google Flutter Framework and deployed to Apple and Google stores.• Developed an Angular webapp with Firebase BaaS platform for mental wellness startup company.• Consulting small businesses by developing live streaming solutions for events and conferences.

• Driving the customer success model by providing Tier 2 – Tier 3 level Smart Bonding support for all Cisco customers. • Troubleshooting Smart Bonding platform by analyzing logs, modifying XSLT code, and working with RESTful APIs. • Collaborating with the Service Grid team to design Smart Bonding replacement for Cisco Service Grid platform.

• Built RESTful microservices using Java EE and Apache Tomcat.• Deployed and maintained MongoDB NoSQL database servers with failover configuration for use in enterprise applications.• Deployed and managed CI/CD pipeline for code deployment using Jenkins and Git.• Provided Tier 2 – Tier 3 support for SyncHub Software as a Service (SaaS) platform.• Volunteered as an IT campus recruiter for North Carolina A&T State University.• Lead the planning and execution of “Cisco I.T. Day” in McNair Hall at North Carolina A&T State University.

• Collaborated with remote team to enhance algorithm for image recognition IOS application.• Improved Phact image query app by developing python script to analyze images using OpenCV library. • Worked on deveolping IOS application to share files with android devices using Bonjour services and bluetooth.

• Collaborated with Sumner Elementary and N.C. A&T students to increase professionalism and knowledge in 5th grade students. • Developed learning curriculum that exposed eighteen 5th grade students to engineering and business concepts through hands on activities.

• Worked in team of three students to develop autonomous fall detection system that uses Microosoft Kinect's voice recognition and joint tracking capabilities to detect if a person has fallen and send email alerts.• Completed research on Kinect v2 body tracking abilities and conducted experiments resulting in the implementation of mult-body tracking using C# and Kinect SDK.• Helped design GUI interface for software app.

• Proved feature concept by developing IOS mobile app to retrieve agronomic data from cloud service.• Provided internal testing capabilities by developing .NET web API and hosting on Amazon Web Services platform.• Promoted new IOS application feature to internal vendors by presenting technical demos.• Lead various agile processes from hosting retrospectives, where team reviewed bi-weekly progress, to stand-up meetings where team discusses daily progress. • Presented technical demos on topics involving Swift programming language and IOS development.• Participated in various community service activities including Habitat for Humanity and The Ronald McDonald House Charities.

• Selected as one of 230 for this 18-month professional development program for high-achieving diverse talent.• Completed business case studies and intensive projects to hone analytical, quantitative and communication skills. • Participated in four conferences hosted by industry leaders, such as Citi, Google, Credit Suisse, Deloitte and Target• Selected as most improved MLT fellow.

Worked with faculty from the Department of Electrical & Computer Engineering to negate Alzheimer and Dementia side effects by developing a facial recognition app on the Google Glass platform using Java and OpenCV. The app goal of the app was to detect faces and remind patient of their relation to that person.

• Supported production of embedded tractor device by developing C++ tool to process rate map data for GPU rendering.• Decreased testing time for embedded tractor device by automating test procedures through interfacing python and squish framework. • Executed integration and regression testing and reporting on software candidates before deployment using Jenkins build servers resulting in identification of defects before releasing software updates.• Advocated for research into slow build times by providing build data using Python scripts, SQL and High charts web app resulting in the development of plans for speeding up build times.• Developed C++ software to connect embedded tractor mobile device with unreleased combine machine hardware allowing developers to test new embedded device in real time with real Combine machine.• Lead various agile processes from hosting retrospectives, where team reviewed bi-weekly progress, to stand-up meetings where team discusses daily progress.

• Collaborated with regional board members to plan a three day STEM and Engineering conference for over 800 attendees ranging from elementary to college level students.• Produced and managed logistics of conference agenda that included over 50 STEM related workshops and competitions for students. • Created opportunity for student advancement through networking by collaborating with regional board members in hosting a 20 company career fair. • Collaborated with regional chapters and Charlotte residents to raise supplies for donation to local schools in the Mecklenburg County area.

• Exposed students to professional opportunities by tripling chapter participation through developing C# mass texting application. • Increased company participation by developing Google Doc survey system to track chapter demographics.• Produced marketing material using Photoshop resulting in the winning of the chapter “Regional Protecting the NSBE Brand” award.

• Influenced over $100,000 in company savings by producing analytical reports on real-time machine data. Utilized SQL programming language to merge and aggregate machine data from multiple databases and outputted graphical analysis of data using Tableau.• Collaborated with Senior Engineers to design central SQL table to host multiple machine data types in one location. • Increased cross-team cohesion and knowledge by providing white paper guidelines for internal team processes.• Improved team image by developing logo to help internal vendors recognize team objectives.

• Developed custom C# desktop application to connect desktop users to existing project information servers.• Revised and debugged existing desktop database software to fix errors by adding new methods, functionality and removing irrelevant methods. • Designed custom C# library to organize and edit Microsoft Excel Spreadsheet data.

• Encouraged student on-campus and community involvement through the implementation of community service events.• Increased academic retention by incorporating campus and faculty resources into accessible programs for freshman class.