I serve a dual role as the store leader over two different stores as well as being a store leader mentor. In the store leader mentor role I have:Assisted stores in & outside of my district with managerial issues such as scheduling, marketing, planograms, helping to manage negative customer feedback, giving employee feedback, & coaching adviceAssisted stores in & outside of my district with loss prevention issues such as inventory discrepancies, inventory counts, loss investigations, Loss Prevention & safety walkthroughs, and teaching loss prevention tacticsAssisted stores in & outside of my district with Human Resources issues such as how to handle interpersonal issues, payment issues, & employee retainmentPerformed store visits & walkthroughs to underperforming stores. Based on these findings, I would assist the staff to be in line visually and financially with company standards in regards to marketing, merchandising, & performance metricsAs a store leader (over two stores), I have:Successfully managed & operated two retail locations with a combined worth of $3.3 millionConsistently exceeded all performance metrics set by the companyNetworked with nearby businesses to create partnerships that would mutually benefit both parties for day to day business & for eventsCreated the scheduling for all staff membersIdentify talent through interviews & successfully onboarded & trained the right candidatesCreated in store & out of store events designed to drive high ROI with a low cost ratioHandled day to day business operations including customer service & money managementProvided positive & negative feedback to staff members in a constructive wayManaged customer feedback by resolving any issues while strengthening guest relationshipsProcessed & managed incoming inventory on a daily basisManaged outgoing shipments from store to customersEffectively utilized a sales mix, metrics report, & P&L report to positively impact my business

Managed approximately $50,000 worthof inventory and equipment.Handled and arranged all incoming distributions.Created and assisted with multiple successful advertisement campaignsCreated a community donations campaign that allowed the business to keep inventory costs near zero.Created partnerships with other businesses and organizations within the community.Handled day to day business operations including customer service and money managementManaged and maintained customer safety.Created and organized community events to bring awareness to the brand.Created a fun and memorable experience for customers of all ages.

Hand-crafted sleeves, muzzles, speed training tools, agility training tools, bite toys, and more from scratch for the manufacturing department.Trained new members on all machines, product designs, build practices, safety measures, and materials.Assisted in creating future training modules and materials for all incoming associates.Effectively managed department time to meet all deadlines.Operated a variety of heavy machinery to include a riveter, hydraulic press, multiple industrial sewing machines, drill press and more.Hand-Altered existing product designs to fit custom customer orders.In charge of managing and requesting product and supply requests for any department that I was managing.