Building the data governance layer for generative AI

• Established the company’s technical vision and led the company’s technological development• Ensured that technology capabilities were visible to and used by the entire organization• Owned overall responsibility for product development and internal infrastructure • Managed collaborative relationships with technology leaders from our partners• Worked closely with other executive team members around strategic planning and overall company management

• Provided technical leadership and conducted research into emerging trends in business intelligence and data science• Managed predictive analytics client engagements • Managed the development of new products and services—including high level planning, timelines, and budgets• Developed strategic plans for innovation, new technologies, and overall company direction

• Built predictive and descriptive models for user engagement, conversion and churn using features engineered from listening preferences, demographics and sequences of app interactions• Recommended and analyzed results from A/B tests designed to measure the full spectrum of company KPIs• Created topic models used to detect trends and anomalies in user experience based on app reviews, social media and support requests• Performed user segmentation to assist marketing efforts that included customized newsletters and push notifications• Designed data visualizations and presentations to communicate analyses to executive team