Senior Account Manager for the Government of Canada (Federal, Provincial, Municipal, & Crown Corp) territory. Specializing in Digital Transformation and Creative/Document workflow through AI, electronic signatures, stock imagery, Frame.io, Express, Acrobat and the Creative Cloud portfolio. Responsible for managing a $28M book of business and proactively engaging customers to understand their business issues and needs. My role includes pricing/legal negotiations, fostering strong relationships… Show more Senior Account Manager for the Government of Canada (Federal, Provincial, Municipal, & Crown Corp) territory. Specializing in Digital Transformation and Creative/Document workflow through AI, electronic signatures, stock imagery, Frame.io, Express, Acrobat and the Creative Cloud portfolio. Responsible for managing a $28M book of business and proactively engaging customers to understand their business issues and needs. My role includes pricing/legal negotiations, fostering strong relationships, advocating for customer needs internally, and working closely with sales, customer success, and product teams to ensure seamless customer experiences.Named Adobe's Digital Media Sales Specialist of the Year in back-to-back years: 2021 & 2022. Show less

Covering the Canadian Commercial and Government territory. Responsible for proactively engaging with customers to understand their needs, drive renewals and maximize retention rates and growth.

Covering the Commercial and Government territory in Canada for the Creative Cloud and Document Cloud platforms. Was responsible for conducting outbound prospecting to generate and qualify leads through calls, emails, and social outreach. Collaborated with the sales team to develop and execute strategies to drive sales pipeline and achieve revenue targets. Utilized CRM software to track and manage lead interactions and ensure accurate data recording. Moreover, I was responsible for managing… Show more Covering the Commercial and Government territory in Canada for the Creative Cloud and Document Cloud platforms. Was responsible for conducting outbound prospecting to generate and qualify leads through calls, emails, and social outreach. Collaborated with the sales team to develop and execute strategies to drive sales pipeline and achieve revenue targets. Utilized CRM software to track and manage lead interactions and ensure accurate data recording. Moreover, I was responsible for managing, negotiating, and closing enterprise renewals less than $100K. Show less

• Supported the branches’ Communications team in strengthening the public message and communications product through video and various marketing techniques• Designed a promotional video for the Government website to increase awareness - simplified the purpose of the ITB Policy and how to attain the contract, while keeping the viewer entertained and engaged - https://youtu.be/MyIjwXtfeoQ • Met with companies to outline the importance of the ITB policy

• Developed customer relation and management skills• Communicated to clients new savings/investment programs

• Designed the seasonal marketing strategy – defined the target market, objectives, marketing channels, and marketing techniques to be used• Developed community involvement plan – doubled game attendance resulting in an additional $1,500 of income for the club• Managed social media planning logistics – increased follower base by 30%• Improved graphic design skills by designing weekly promotional pieces

• Developed creativity skills by experimenting with new and alternative ways to leverage social media marketing strategies (Marketing R&D)• Assisted with event management – Vacation Superstore convention (approximately 2,000 attendees) • Participated in the development of marketing strategies to raise brand loyalty and awareness • Designed and monitored my first ever marketing campaign

4 month student position.