Jordan Drake Email and Phone Number
New York, NY, US
Jordan Drake's Location
New York City Metropolitan Area, United States
Jordan Drake's Contact Details
Jordan Drake work email
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Jordan Drake personal email
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Jordan Drake phone numbers
About Jordan Drake
Jordan Drake is a Senior Technical Product Manager at Aledade, Inc.. He possess expertise in powerpoint, event planning, leadership, research, public health and 11 more skills. He is proficient in Italian.
Jordan Drake's Current Company Details
Jordan Drake Work Experience Details
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Senior Technical Product ManagerAledade, Inc.New York, Ny, Us
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Technical Product ManagerAledade, Inc. Sep 2024 - PresentOperating Model - Practice Performance -
Technical Product ManagerAledade, Inc. Mar 2023 - Sep 2024Operating Model - Learning and AdoptionLed product development team implementing a new customer-facing learning experience. Working cross-functionally with internal teams across content, field, and technology to stand up new systems and tools to train practices on Aledade and promote faster time to adoption and improve the efficiency of our field teams, including automated email campaign builds, implementing a Learning Management System, and in-context learning solutions.
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Associate Product ManagerAledade, Inc. Jan 2022 - Mar 2023Operating Model - Onboarding and LearningJoined newly formed team and helped shape strategy for learning and adoption work, which provided me the opportunity to move into a Technical Product Manager role. Key projects included spearheading the creation of a comprehensive service design blueprint to identify key opportunities for improvement and launching new technologies to boost early engagement with our product.
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Senior Business AnalystAledade, Inc. Mar 2021 - Mar 2022Operational Excellence and Operating ModelKey projects included leading company's first cross-functional journey map, identifying key touch points and opportunities to enhance the customer experience, serving as a project manager for new service model creation, and developing operational processes for new service model.
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Digitalization Business Analyst, Provider ExperienceAetna, A Cvs Health Company Jun 2020 - Mar 2021Hartford, Connecticut, United States• Part of Agile team to redesign and modernize the provider onboarding process, beginning with initial request for participation intake form• Provided expertise as a human-centered designer and research specialist, ensuring a provider-centric approach within the Agile team.• Acted as Product Owner, leading story development, refinement, and prioritization, including facilitating Sprint and PI-Planning sessions and feature creation.• Collaborated with Enterprise Intelligence and other stakeholders to incorporate relevant insights into project initiatives.• Conducted usability testing with the provider community to refine and enhance user experience. -
Strategic Specialist, Consumer Experience Strategy, Culture, & AlignmentAetna, A Cvs Health Company Feb 2020 - Jun 2020Hartford, Connecticut, United States• Led development and roll-out of cultural programs and initiatives to promote an improved member and provider experience • Utilized Voice of the Customer data to influence strategy and develop impactful programs.• Collaborated with Enterprise Insights to establish a research agenda, ensuring actionable insights were incorporated into strategic initiatives.
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Strategic Marketing Analyst, Consumer Experience Strategy, Culture, & AlignmentAetna, A Cvs Health Company Jan 2019 - Feb 2020Hartford, Connecticut• Led a cross-functional group to develop a quarterly Call Listening Program that promotes a more member-centric culture through awareness and development of empathy around our member experience. This program has been rolled out to 50,000+ employees across CVS and Aetna.• Developed, led, and promoted educational campaigns and experiences to build a member-centric culture• Developed an innovative member immersion experience utilizing Voice of the Consumer that allowed internal Aetna colleagues to understand our member experience and launched it at our President’s Top 250 Leader’s Forum• Rolled out member immersion experience to Aetna organization, sharing with 700+ employees across the country within 6 months with a 80%+ employee satisfaction rating, driving a member-centered culture change initiative
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Strategic Marketing Analyst, Provider ExperienceAetna, A Cvs Health Company Jul 2018 - Jan 2019Hartford, Connecticut Area• Prioritized needs physicians in Aetna’s network and members and advocated for internal changes to process, policy, and culture to address changes• Planned and conducted qualitative and quantitative research with Aetna physicians to better understand the business issues that Aetna needs to solve• Utilized Voice of the Provider to develop welcome and onboarding materials to establish a positive payer-provider relationship and educate providers on Aetna policies, products, and resources during the beginning of their relationship with Aetna• Assisted in framework creation for an advisory group to increase transparency and involve providers and their staff in conversations about changes that affect them• Coordinated and executed an event for representatives across the Aetna Enterprise to map out the end-to-end physician experience and journey for our 1.5 million Aetna providers• In partnership with consumer experience stakeholders, developed a business case showcasing how the provider experience is key to an improved member experience
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Student ConsultantRefugee Community Partnership Aug 2017 - May 2018Carrboro, NcServed on a team with other HPM students as part of a year-long Capstone course to help RCP assess the medical interpreter landscape and provide recommendations on ways to improve the supply and quality of medical interpreters in Chapel Hill-Carrboro• Conducted stakeholder interviews and research to assess the interpreter landscape in the area• Conducted focus groups with the local refugee community to ensure our programs aligned to their needs and desires• Provided recommendations on things RCP can do moving forward to better medical interpretive services, including an operations plan for RCP and UNC Hospitals to develop a robust interpreter bank, a training plan to train and evaluate interpreters, and the framework for a liaison position for the refugee community's voice to be heard on the Patient Family Advisory Board. -
Research AssistantUniversity Of North Carolina At Chapel Hill Aug 2016 - May 2018Chapel Hill, NcCenter for Health Equity Research (CHER)• Created, edited, and entered surveys into RedCap, CHER’s research database, to allow easy access and analysis• Developed various protocols to assist researchers and data collection personnel through multiple steps of the research process, including blood spot collection/shipment and remote data entry• Assisted with data analysis for a research study related to an intervention for people with heart disease• Developed and presenting a poster for the Minority Health Conference focused on barriers to collecting biological specimens in the African American community• Conducted literature reviews that allow doctors doing research with our center to compare their work to various work currently in the field -
Research AssistantUniversity Of North Carolina At Chapel Hill Aug 2015 - Aug 2016Chapel Hill, NcDepartment of Pulmonary Medicine and Critical Care, Dr. Carson's team• Trained to perform CAM-ICUs on patients• Performed auditing tasks for various research studies• Checked, scanned and filed various research files that research coordinators complete• Converted paper files to digital format • Created charts and files from various data • Entered patient data into research databases• Certified in EPIC@UNC, UNC Hospital's Electronic Medical Records Database• Edited and monitored progress and screening logs• Reimbursement and mailing for patients
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Student ConsultantNorth Carolina Community Health Center Assocation Aug 2017 - Nov 2017Chapel Hill, NcAs part of my Underserved Populations and Health Reform class, I took part in a capstone working with NCCHCA to develop educational materials on North Carolina's switch to Medicaid Managed Care for Medicaid members. To better understand our population, we conducted research into the Medicaid population, translated insurance jargon into plain language, and highlighted the pertinent, most actionable information needed.
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Summer AssociateAetna Jun 2017 - Aug 2017Hartford, Connecticut AreaCommunity Activation and Local Marketing• Developed state and regional reports demonstrating Aetna’s commitment to each state and region that are to be shared with each regional field market head• Assisted with the planning and execution of events, including planning and booking locations, catering, and scheduling• Created communications for external audiences, including tips on using the Apple Watch movement guidelines and creating flyers given to high school students information about possible internships with local non-profits• Assisted the Agency with proofing documents detailing Aetna’s Medicare Advantage plans• Assisted the Apple Watch team with creating new recommendations for iPhone apps that should be included on Aetna’s App Room on the App Store• Developed both internal and external social media strategy for community events
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Health Education InternCleveland County Health Dept May 2015 - Aug 2015Shelby. Nc• Program Evaluation - Compared middle grades health education curriculums to NC Essential Standards Curriculum to evaluate the effectiveness of current curriculums• Rendered data into charts and graphs that were to be used at various presentations and meetings• Conducted research for various grants to increase department's funding• Created packets that were to be distributed at community events• Attended meetings and committees to learn about various aspects of the Health Department and its programs/partnerships• Data entry for surveys
Jordan Drake Skills
Powerpoint
Event Planning
Leadership
Research
Public Health
Public Speaking
Microsoft Office
Microsoft Word
Social Media
Data Entry
Data Analysis
Program Evaluation
Health Education
Microsoft Powerpoint
Microsoft Excel
Teamwork
Jordan Drake Education Details
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Health Policy And Management
Frequently Asked Questions about Jordan Drake
What company does Jordan Drake work for?
Jordan Drake works for Aledade, Inc.
What is Jordan Drake's role at the current company?
Jordan Drake's current role is Senior Technical Product Manager.
What is Jordan Drake's email address?
Jordan Drake's email address is jo****@****ail.com
What is Jordan Drake's direct phone number?
Jordan Drake's direct phone number is +170447*****
What schools did Jordan Drake attend?
Jordan Drake attended Unc Gillings School Of Global Public Health.
What skills is Jordan Drake known for?
Jordan Drake has skills like Powerpoint, Event Planning, Leadership, Research, Public Health, Public Speaking, Microsoft Office, Microsoft Word, Social Media, Data Entry, Data Analysis, Program Evaluation.
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Jordan Drake
Project Coordinator | Skilled In Agile Project Management, Data Analysis, And Process Optimization | Six Sigma Black Belt CertifiedLas Vegas, Nv -
Jordan Drake
Beaverton, Or4nwea.org, gmail.com, exterro.com, gmail.com4 +150359XXXXX
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3uniteus.com, navy.com, lovestoneagency.com
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